USAA - Claims Representatie | Glassdoor
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There are newer employer reviews for USAA

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Helpful (1)

"Claims Representatie"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Claims Representative in San Antonio, TX
Former Employee - Claims Representative in San Antonio, TX
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at USAA full-time (More than 3 years)

Pros

The holiday and end of year bonuses, benefits are best among San Antonio area, there were 3 Starbucks inside USAA last time I was there.

Cons

Out of my team of 18 people, I was probably the only one with prior military service, and they really dont know what it means to serve.

Other Employee Reviews for USAA

  1. "Great, but lacking substance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - IT Intern in San Antonio, TX
    Former Intern - IT Intern in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at USAA as an intern (Less than a year)

    Pros

    Good salary
    Good company
    Easy to follow the politics
    People are great - some of the kindest people you'll find
    Everyone honestly wants you to succeed

    Cons

    The work was mundane quite often and there isn't enough for an intern to do. The city is also boring. 'nuf said.

    Advice to Management

    Make sure that there's enough work to do for the interns. The boredom was cruel at times.


  2. Helpful (2)

    "WiLD riDe"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in San Antonio, TX
    Former Employee - Various in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at USAA full-time (More than 8 years)

    Pros

    Great people, core values, excellent benefits, on-site amenities, exemplary top leadership, noble mission. I was able to move around and work in a few different jobs fairly easily.

    Cons

    Top dowm, very top-down, extremely top-down. Doesn't matter what you did before, only matters what you do at USAA. Poor leadership in some departments like insurance and investments. USAA was at risk of some severe core value violations in order to achieve sales goals and metrics.

    Advice to Management

    It's a battleship and tough to turn. YOU HAVE WAY TOO MANY LAYERS and the Peter Principle abounds, shed some of these levels and allow for some true bottom-up change.

There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

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