USAA - Claims Representatie | Glassdoor
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There are newer employer reviews for USAA

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Helpful (1)

"Claims Representatie"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Claims Representative in San Antonio, TX
Former Employee - Claims Representative in San Antonio, TX
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at USAA full-time (More than 3 years)

Pros

The holiday and end of year bonuses, benefits are best among San Antonio area, there were 3 Starbucks inside USAA last time I was there.

Cons

Out of my team of 18 people, I was probably the only one with prior military service, and they really dont know what it means to serve.

Other Employee Reviews for USAA

  1. Helpful (2)

    "Your Mileage May Vary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Antonio, TX
    Current Employee - Director in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at USAA full-time (More than 10 years)

    Pros

    The mission statement is more than just lip service. Plenty of advancement opportunities if you are good at reading the culture and can build relationships (the more the better). Surprisingly innovative in some specific areas focused on member-contact and analytics.

    Cons

    Senior managers don't want to rock the boat - jealous of the goodwill they've earned and don't want to spend it - success is all about relationships. People who are good at getting things done aren't always embraced. There is an insularity about the place...tremendous opportunities to save money and focus the business are not explored because
    we just know we're the best.

    Advice to Management

    Our awesome members and their loyalty might not carry us forever. We should act like we're competing for their business more and our status quo less.


  2. "Great, but lacking substance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - IT Intern in San Antonio, TX
    Former Intern - IT Intern in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at USAA as an intern (Less than a year)

    Pros

    Good salary
    Good company
    Easy to follow the politics
    People are great - some of the kindest people you'll find
    Everyone honestly wants you to succeed

    Cons

    The work was mundane quite often and there isn't enough for an intern to do. The city is also boring. 'nuf said.

    Advice to Management

    Make sure that there's enough work to do for the interns. The boredom was cruel at times.

There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

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