USAA - Great benefits, bonuses and opportunity for advancement. | Glassdoor
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There are newer employer reviews for USAA

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"Great benefits, bonuses and opportunity for advancement."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Communications Manager in San Antonio, TX
Former Employee - Communications Manager in San Antonio, TX
Recommends
Positive Outlook
Approves of CEO

I worked at USAA full-time (More than 3 years)

Pros

Excellent environment with great perks including fitness centers, cafeterias, and tuition assistance.

Cons

Due to massive size and number of employees, can be impersonal and hard to break into.

Other Employee Reviews for USAA

  1. Helpful (1)

    "Worst work environment I ever experienced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Systems Engineer in San Antonio, TX
    Former Employee - Lead Systems Engineer in San Antonio, TX
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at USAA full-time (More than a year)

    Pros

    Great pay, most co-workers were great people and very competant in their jobs.

    Cons

    Management is the worst. Managers are poorly trained, and have too much authority so that they can easily play favorites. In the EBO group, there is a complete lack of ethics among managers.

    Advice to Management

    Nothing that can be said to management. USAA will remain as it is for the foreseeable future because of its vast holdings in real estate. There is no incentive or reason for them to change how they treat workers. There will always be a new crop of people to give it a go, and there will always be a group of people willing to take the punishment.


  2. Helpful (3)

    "Money isn't Everything,"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer & Integrator I in San Antonio, TX
    Former Employee - Software Developer & Integrator I in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at USAA full-time (More than 5 years)

    Pros

    USAA sets the curve for salary in IT in San Antonio.

    Cons

    Declining talent pool within IT
    -Struggling to attract new talent to home office in IT. (The root cause for the new office in Plano)
    -High turn over rate (Unhealthy attrition rate in the IT department I worked. Approximately half internal and half external. Developers in other departments were consistently not interested in moving to IT department I worked).

    Work/life balance

    Management is not engaged in day to day IT operations. Most managers had no idea how their team accomplished their mission.

    Humana Access healthcare.

    Advice to Management

    Employees are members also. Year end metrics track lost membership and employee turnover but why do you accept an employee turn over rate that is exponentially higher then the lost membership rate.


There are newer employer reviews for USAA
There are newer employer reviews for USAA

See Most Recent

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