KEY NOT FOUND: coverImgAlt
Logo
See All Photos

USAA

Engaged Employer

USAA

Add a Review

Employee Review

  1. 4.0
    Current Employee, more than 3 years

    Great company, Great Benefits, Great Culture

    Jul 9, 2021 - Senior Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    USAA is one of the best employers in the world. You can work here your entire career and retire nicely with the benefits. - best retirement benefits (3% pension + 8% match to 4% contribution … yeah you read that right). - great pay and bonus structure - great work/life balance

    Cons

    The tech side can feel slow paced compared to the industry. USAA allows you to dive deep on your technology, but not wide enough to have a lot of context on the entire tech stack. Pay is great but lagging in the industry. USAA is pretty good about keeping up with this though.

    Continue reading
    34 people found this review helpful

    USAA Response

    Thank you for your feedback. USAA takes pride in our core values of Service, Honesty, Loyalty and Integrity. We continue to invest resources and time to explore how we can ensure our employees are satisfied with their jobs and benefits. Technology: In the fast-paced technology race, we continue to examine new capabilities and investments in tech that will improve employee and member experiences. Pay Structures: HR does an annual compensation competitive market analysis for all jobs to ensure our compensation ranges are competitive in the market which allows us to attract and retain diverse talent. Thank you for all that you do.

  1. 5.0
    Former Contractor

    Great Opp

    Aug 10, 2022 - Auto Claims Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fantastic work enviroment, enjoyed working with my group

    Cons

    No Cons noted, it was a good place to work

    Be the first to find this review helpful
  2. 4.0
    Current Employee, more than 1 year

    Once you are in, you are in

    Aug 11, 2022 - Member Debt Solutions in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have enjoyed a flexible remote working schedule that management respects and does not ask us to work unreasonable hours. The occasional (time and a half) overtime aside, I can count on clocking out each day at a fixed time. It took awhile to make it onto the USAA team officially from my former contractor role, but once I made it as an official hire, I have seen that the company really values keeping you onboard.

    Cons

    From my experience, the company is very strict on following rigid guidelines regarding raises and promotions. You must hit certain chronological metrics to even be considered for a review of a raise or promotion without exception (believe me I tried!)

    Be the first to find this review helpful

Discover more reviews about USAA.

USAA Photos

+ Add Photo
USAA photo of: USAA: Take Your Career to New Heights
USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: Beautiful Office
USAA photo of: USAA LOBBY
USAA photo of: USAA Aerial Campus
See All Photos