KEY NOT FOUND: coverImgAlt
Logo
See All Photos

USAA

Engaged Employer

USAA

Add a Review

Employee Review

  1. 2.0
    Current Employee

    Management is horrible.

    Jan 12, 2015 - Field Staff in New England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Money is very good, two bonuses per year, Holiday bonus and year end. Potential to make good money and growth if your willing to give up your entire life and drink the cool aid. Good corporate structure and highly competitive in the industry.

    Cons

    Company tries way too hard and spends way too much time in trying to make themselves better than the industry, causes frequent changes in daily job duties and tension among staff to try and take on more than is needed and possible to accomplish in a single days work. Management in the field and office are painful to deal with, they all act like mechanical drones working for a world ruler. No-one can make suggestions to do things better although they say you can. When suggestions are made leadership is very cocky and seems to enjoy putting down ideas and employee's. Immediate supervisors are too busy with trying to impress upper management in order to assist in anything including complaints from members. I have been told on numerous occasions from my immediate supervisor to not ask any questions as this is seen as adding too much to a managers already hectic work load Yearly questionnaire sent out to employee's to see how management rates, however we are told directly from our managers that any negative responses will lead to action plans!

    Continue reading
    2 people found this review helpful
  1. 5.0
    Current Contractor

    Great Culture

    Sep 30, 2022 - Development/Product Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work at with great culture.

    Cons

    Have not seen any con points so far.

    Be the first to find this review helpful
  2. 5.0
    Current Employee, more than 1 year

    Great place to work. They really care about employees and lots of opportunities to grow.

    May 8, 2015 - Risk Analyst in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

    Cons

    Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

    292 people found this review helpful

Discover more reviews about USAA.

USAA Careers

Cover image for USAA

USAA offers world-class benefits and amazing workplace amenities so our employees can better manage their lives and concentrate on our...More

  • Career Areas
  • Veterans and Spouses
  • Internships
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

USAA Photos

+ Add Photo
USAA photo of: USAA: Take Your Career to New Heights
USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: Beautiful Office
USAA photo of: USAA LOBBY
USAA photo of: USAA Aerial Campus
See All Photos

USAA Job Seekers Also Viewed

Rackspace Technology Logo
Rackspace Technology

3.7

3,070 Reviews
Compare