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USAA

Engaged Employer

USAA

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Employee Review

  1. 5.0
    Current Employee, more than 1 year

    Great place to work. They really care about employees and lots of opportunities to grow.

    May 8, 2015 - Risk Analyst in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

    Cons

    Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

    292 people found this review helpful
  1. 5.0
    Current Employee, more than 3 years

    Intense environment - worth it

    Oct 20, 2022 -  in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    claims ownership environment almost always guaranteed overtime generous PTO (currently at 30+ days/yr, non-rolling) more paid holidays than most process and management make regular efforts to make the workload more sustainable. If you show this company loyalty and have patience, they WILL have your back.

    Cons

    The work load is very heavy. You will be held to service level expectations even at times when it is acknowledged that it isn't doable. Such a situations may or may NOT be met with empathy.

    Continue reading
    1 person found this review helpful
  2. 5.0
    Current Employee, less than 1 year

    Excellent place to work, great benefits and culture

    Dec 6, 2017 - SIU Investigator I With 25 Years Experience in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent culture, honesty and devotion to members and employees. Incredible benefits and perks. Salary is average, but annual and Christmas bonus make it surpass competition. Excellent Veteran employment opportunity

    Cons

    IT. Remote employees/work at home/ often issues take many calls to resolve.

    Continue reading
    238 people found this review helpful

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USAA Careers

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USAA offers world-class benefits and amazing workplace amenities so our employees can better manage their lives and concentrate on our...More

  • Career Areas
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This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

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USAA photo of: USAA: Take Your Career to New Heights
USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: 2018 Martin Luther King, Jr. March
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USAA photo of: USAA LOBBY
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