- Former Employee★★★★★
Lack of focusJul 28, 2015 -RecommendCEO ApprovalBusiness Outlook
Good benefits - onsite gym, wellness programs, education reimbursement Debt free (or nearly so) company. They do manage their bottom-line pretty well.
Nepotism abounds, both internally and externally (externally meaning when it comes to vendor preference). When hiring an outside company to do work, its more about who you know than if you are actually qualified to do the specific work being asked. One project was outsourced to a company that one of the C-level execs used to do business with, and that external company had no experience with the platform used for the product to be developed. The vendor in turn sub-contracted it out to yet someone else. Missed the target launch date by a mile. Many decisions are made in a vacuum with no input from the the people in the trenches Major projects get started, then shelved a quarter of they way through, then restarted months later requiring a lot of already completed tasks to be redone. Rinse and repeat. Many in management have MBA degrees from the University of Phoenix (or similar) for-profit schools just so they qualify to be management. Hint: a specific degree shouldn't be the main criteria for promotions. A few employees I know have MBAs from nationally ranked business schools and it's often apparent - they are much better at managing their teams and projects than the others. For compensation, the emphasis seems to always be on "salary surveys" and how compensation is similar to what the averages on these salary surveys are. This keeps salaries low - companies have a vested interest is low-balling salary stats in surveys to keep the average low. Makes it seem their employees are well paid . Not a lot of career growth unless you want to move into management. This is somewhat expected at small-ish companies, so not really a con of USANA specifically.Continue reading
- Current Employee, more than 5 years★★★★★Nov 20, 2022 - Customer Service Representative in Salt Lake City, UTRecommendCEO ApprovalBusiness Outlook
Overall its a great place to work for. Has the feel of a much smaller company where everyone works together and it feels like a cohesive team. Great work environment.
The pay rate is not very competitive compared to other companies.Continue reading
- Former Employee, more than 5 years★★★★★Jul 25, 2022 - ManagerRecommendCEO ApprovalBusiness Outlook
The benefits are good, and the gym is pretty sweet. Not many places have a full-sized basketball court you can play on. Leadership is approachable, for the most part, and will listen to what you have to say.
USANA is stuck in a place where they want data, but they don't want to use it. The technology there is outdated and takes way longer to do things or implement things than at other companies. The CEO wants the company to be data driven, but they won't put any money towards making that a reality. The culture has shifted so much that it's no longer a fun place to work. There are too many conflicts between departments and too much finger pointing. Leadership is approachable, but getting them to act on anything is even more difficult.Continue reading