USG - Change you policys at the customer service center at Schiller Park. | Glassdoor
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There are newer employer reviews for USG

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Helpful (4)

"Change you policys at the customer service center at Schiller Park."

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  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Schiller Park, IL
Current Employee - Customer Service Representative in Schiller Park, IL
Doesn't Recommend
Approves of CEO

Pros

The people you work with are good people. You have to be careful of negative comment you make to some because the y can turn on you, but overall there are pleasant people.

Cons

The programs regarding a person's attendance, the having to turn on your computer to log in and if you are a minute late it is counted against you. You will be written up for it, besides having to put up with your teamleader's attitude all day for coming in late. It does not matter if it something personnal. A person changes when they become a teamleader and all the sudden the person you knew just goes postal on you for the same things he did before he was a teamleader. They have a Quality Assurance Program that no matter how good you do and you helped the customer it was not good enough. It is good for making sure the employee has low self esteem.

Advice to Management

To listen to the employees. Most would do 100% without the babysitting tools set in place to make one feel as if they are not grown up enough to do the job. Remember people have lives outside of work and should not be made to feel horrible for being late or missing work. Unless it was out of hand then that is different, but for those few people all must paid the price. When a person apply for a position within it should not have to go through the teamleader first. A person should be able to interview base on their work ethics.

Other Employee Reviews for USG

  1. "Security officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Aş Şāḩī (Iraq)
    Current Employee - Security Officer in Aş Şāḩī (Iraq)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at USG full-time (More than 3 years)

    Pros

    Got to learn and experience new things.

    Cons

    Got to see the talent within the employees

    Advice to Management

    Got to see and appreciate the ability of an employee so that along with him the company grows.


  2. "GCC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Manager in Doha (Qatar)
    Current Employee - Sales Development Manager in Doha (Qatar)
    Recommends
    Positive Outlook

    I have been working at USG full-time (More than 5 years)

    Pros

    good work atmosphere and ethics

    Cons

    GCC salaries are below expectations

There are newer employer reviews for USG
There are newer employer reviews for USG

See Most Recent

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