USM - Poor management | Glassdoor
There are newer employer reviews for USM
There are newer employer reviews for USM

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Helpful (3)

"Poor management"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Norristown, PA
Former Employee - Customer Service Representative in Norristown, PA
Doesn't Recommend

I worked at USM full-time (Less than a year)

Pros

Gained good customer service and escalation triage experience. Ability to pick up overtime plenty of overtime during snow season.

Cons

Poor management. Positions are under paid and under appreciated. Hiring process was very lengthy and I didn't receive the salary that was originally promised.

Other Employee Reviews for USM

  1. Helpful (1)

    "Good Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Norristown, PA
    Current Employee - Customer Service Representative in Norristown, PA
    Recommends
    Neutral Outlook

    I have been working at USM full-time (More than 5 years)

    Pros

    Floor Management is really good, especially the exterior department, take care of employees.

    Cons

    Too much work for few people, Upper management don't have idea the scope of work and the necessities of their employees

    Advice to Management

    They should hire more people to obtain management expectations


  2. "OK"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Contractor in Minneapolis, MN
    Current Contractor - Contractor in Minneapolis, MN
    Recommends
    Neutral Outlook

    I have been working at USM as a contractor (Less than a year)

    Pros

    Ok but lot to improve

    Cons

    Every thing was ok ok

There are newer employer reviews for USM
There are newer employer reviews for USM

See Most Recent

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