Uber - A fast-paced, motivating environment where everyone hustles | Glassdoor

Find your next job here

There are newer employer reviews for Uber
There are newer employer reviews for Uber

See Most Recent

Helpful (12)

"A fast-paced, motivating environment where everyone hustles"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Community Operations Manager
Current Employee - Community Operations Manager
Recommends
Positive Outlook
Approves of CEO

I have been working at Uber full-time (Less than a year)

Pros

Everyone here is not only committed to the vision of the company, but they're committed to discovering that vision in cases where we're dealing with new territories or fresh projects for the business. The culture is experimental, empowering, and everyone in the room is smarter than you. If you see a gap or have an idea for how to optimize a process, you can act on your solution if you can justify why it's worth trying. Push back is always solicited and no one worries about stepping on toes -- it's all good, because we all know that the best idea wins. You're privy to a great deal of data and knowledge about what the company is up to, which creates a real sense of buy-in and ownership over what we're building.

Cons

As expected, it's a fast-paced environment. You feel like you're constantly behind, so you need to know how to channel that stress into motivation and productive energy. Work-life balance is tough, but it's because everyone loves the cool things they get to do so much that they don't want to stop doing them.

Advice to Management

Keep doing what you're doing. Keep the culture transparent, keep the trust among the employees, keep empowering us to run with our ideas. Be more vocal about encouraging us to take time to focus on our health, wellness, and life outside of Uber every once in a while.

Other Employee Reviews for Uber

  1. Helpful (28)

    "It's not what you think, but it's fun and you will make some money."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Partner/Driver Uberx in Albuquerque, NM
    Current Contractor - Partner/Driver Uberx in Albuquerque, NM
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Uber as a contractor (Less than a year)

    Pros

    You get to work when you want for as long as you want.
    You get paid every Thursday by direct deposit.
    You get to see how much you made as soon as the Trip is over.
    It is a young company so you may have room to grow.
    No interview what so ever. Only background checks.
    Seems like they try to come out with something new on the app every week so it's only going to get better.
    It's easy you can do it. you just need a newer model car and good driving record.

    Cons

    Rating system allows for abuse. People who work for taxis will take a ride then give low ball rating. That will get you fired.
    There is no support number what so ever. Don't expect to ever talk to a live person that works for uber.
    Customers will have a unpleasant experience due to things out of your control.
    They say you are not a employee of uber, but expect you to follow rules like you are.
    They claim to cover you with $1,000,000 of insurance, but only if you agree to be fully liable for any damages.

    Advice to Management

    Accept the fact that the drivers know best. Not you. You are just a over paid dude sitting in a office somewhere. The drivers are the heart of uber, the front line. Do whatever the drivers tell you to do.

    Today, not tomorrow, but today, find the person that thought it was a good idea to tell users that they did not have to tip, and fire them. Right now. Users want to tip but cant, so they end up feeling like cheapskates. It's unpleasant for them.

    Do you really need 20% for hosting an app. Keep it up and someone with a lower fee will steal your drivers away.

    You are valued at 3.5 billion but don't have a support number. Are you kidding?

    Running a billion dollar business is more then hanging out by the pool or flying in airplanes to give a 1 hour speech. You if don't start acting like a billion dollar company, you will get overrun and fade away.


  2. Helpful (2)

    "Underpaid and Unappreciated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Driver in Los Angeles, CA
    Former Contractor - Driver in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Uber as a contractor (Less than a year)

    Pros

    Need zero experience. You can set your own hours. You can work the areas you choose.

    Cons

    Your hourly rate can vary from $10 to maybe $30 but that's not counting the wear and tear on your vehicle. The 5 star rating system is questionable. About 95% or more of your customers will not tip you because either they are unappreciative or because Uber says tip is already included. Lyft customers tip more way ofter than Uber customers. They expect you to wait 10 minutes for a customer before charging them. Uber is out of touch with a driver's livelihood.
    In fact, they have no phone number to contact them by and they also do not want the drivers knowing their physical location.

    Advice to Management

    If I have to give you advice, you don't deserve it.

There are newer employer reviews for Uber
There are newer employer reviews for Uber

See Most Recent

Work at Uber? Share Your Experiences

Uber
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or