Ulta Beauty - More of a caretaker than manager | Glassdoor
There are newer employer reviews for Ulta Beauty
There are newer employer reviews for Ulta Beauty

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Helpful (2)

"More of a caretaker than manager"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Store Manager in York, PA
Current Employee - Store Manager in York, PA
Recommends
No opinion of CEO

Pros

The pay was outstanding for the work load. Communication was very good once you understood where to look, and how to find it. A young company that has the right mix of product to do well and be around for a VERY LONG TIME.

Cons

Every part of your job, function, task, etc, is micro managed. You do not call any shots without it being ok'ed by one or two people above you. Everything is mapped out, and all you need to do is follow all the guidelines. The position felt more like a caretaker as I did not feel like I could have the space to grow business in my market. The store does run lean and mean, so you you have X number of hours for a task, make sure to complete it in those hours because you will never get the back.

Advice to Management

Payroll for an extra keyholder, even if part time would help many managers at the store level balance work/life much better. Keep working on hours to task ratio as well. Some task had more hours than needed whereas some not enough. Also allow for more flex in making the schedule in WFD. Store managers do (at times) know more than a computer program.

Other Employee Reviews for Ulta Beauty

  1. Helpful (4)

    "Disappointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    My co-workers are very friendly and the company does offer a challenge to those who are looking for one. Also, having the opportunity to try new products before they hit the market is a perk.

    Cons

    Does not promote within. Many talented people have left the company because of being overlooked. Promotions are usually given to the people who complete the least amount of work and the company is too top heavy. ULTA will not spend the money to update needed systems or increase head count to complete the workload that it will take to build the business.

    Advice to Management

    A little recongnition goes a long way. Rarely are employees praised or identitfied for their hard work and commitment.


  2. Helpful (2)

    "Intense and unbearable at times"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Manager in Orlando, FL
    Current Employee - Merchandise Manager in Orlando, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Awesome gratis for products (freebies). Learned some really amazing cosmetic skills.

    Cons

    Too much work for the wages. 50 hours worth of work every week with only 40 hours to do it. Was required to work off the clock on many occasions. Managers are required to run a register for way to many shifts due to lack of hours to schedule cashiers. Was at times an amazingly over paid cashier. Also the DM in the Orlando area is a total beast. She doesn't communicate with the managers and is quite condescending even at one point told two store managers that they were basically second class citizens because we were only "retail managers". Way to often projects were given priority over customer service.

    Advice to Management

    Look at available hours for the stores. Managers should not be spending so much time on registers. Communication between DM and stores should not be so hostile. Customer service should be the focus, way over looked in many stores due to the limited scheduling hours.

There are newer employer reviews for Ulta Beauty
There are newer employer reviews for Ulta Beauty

See Most Recent

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