Ulta Beauty - Unorganized and unprofessional | Glassdoor
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There are newer employer reviews for Ulta Beauty

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Helpful (2)

"Unorganized and unprofessional"

Star Star Star Star Star
  • Comp & Benefits
Current Employee - Cashier in Portland, OR
Current Employee - Cashier in Portland, OR
Doesn't Recommend
No opinion of CEO

I have been working at Ulta Beauty part-time

Pros

Good discount and some friendly coworkers. Most customers were courteous and thankful for extra discounts given at cash wrap.

Cons

No hours were given (often 4-6 hrs/week), managers seemed resentful when cashiers needed to call them for returns or to get into the register. Overall, everyone acted very unprofessionally. Also, training was both minimal and unhelpful.

Advice to Management

If you call or go into your stores every once in awhile you can see how terribly they are being run. It often takes a minute or more to reach someone on the phone because cashiers are often too busy and there is only one phone for the 5+ registers.

Other Employee Reviews for Ulta Beauty

  1. Helpful (2)

    "Horrible management!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Task Associate in Tampa, FL
    Former Employee - Cashier/Task Associate in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ulta Beauty part-time (Less than a year)

    Pros

    -25% off Retail Discount
    -50% off Salon Services
    -Relaxed Enviornment

    Cons

    Communication is horrible! At least at the Ulta I worked, they would send employees home early to save money, and if you don't live very close by it ends up being a waste of gas coming in! On more than one occasion I came in only to find out they cut me out for the day without even calling. Waste of time and gas, plus I canceled plans in order to go to work that wasn't even there for me. They take forever to set up the weekly schedule too and definitely only give out hours to their favorites. There was barely any training, but if you know a lot about make up you'll glide right in. The customers aren't too bad, and the environment is pretty relaxed. I would've stayed longer if it weren't for the terrible management and the lack of hours they give. It was weird that employees were complaining about not having adequate hours, yet they were interviewing for seasonal positions??

    Advice to Management

    Be more communicative and actually put up the schedule when you say the schedule will be up.


  2. Helpful (1)

    "It was ok!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Atlanta, GA
    Former Employee - Operations Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Ulta Beauty full-time (More than 5 years)

    Pros

    The people I worked with were good when I first started working there. Then with all the major turnover it wasn't the same. Good customers after the years. (because you get to know them)

    Cons

    It's a slave drive at times. Upper Management doesn't have a clue. They dont care about anything but the stupid money. Screw the employees when they work there butts off through the holiday season. What for a few free donuts every once in awhile WHATEVER!! Forget it who needs it.

    Advice to Management

    Upper management needs to work a regular 8 hour shift at one of the stores and then they will understand how much really goes on. And whats up with hiring managers rom the outside? Promote within.


There are newer employer reviews for Ulta Beauty
There are newer employer reviews for Ulta Beauty

See Most Recent

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