Ultimate Software - Dull work, little impact in overall business success. Great benefits and work life balance. | Glassdoor
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There are newer employer reviews for Ultimate Software

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Helpful (2)

"Dull work, little impact in overall business success. Great benefits and work life balance."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Approves of CEO

Pros

The company ask that we give them a good 40 hours a week. In return, they rarely schedule a workload that is more than what you can accomplish in those 40 hours.

Cons

Directors and VPs are a little out of touch in regards to what we do. The say we have "self-managed" teams as their way to avoid having to make decisions. Management needs to help with the process; saying figure out a solution yourself is a cop-out.

Advice to Management

Get more involved with the employees. Spend some time improving the environments (both process and technical ) so we can be more productive.

Other Employee Reviews for Ultimate Software

  1. Helpful (8)

    "Great place to work, indeed...but a few chinks in the armour"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    For a region (South Florida) dominated by companies with poor management, shady business practices, horrible benefits and salaries 30-40% below the national average (due to the 'Sunshine Tax'), Ultimate Software is definitely a 'Diamond in the Rough' and it is comparably a much better place to work than many others within the Miami-Broward-Palm Beach corridor. If one is able to land a virtual role or one in one of the other offices elsewhere in the US, all the better.

    The health benefits packaged covered 100% by the company coupled with the impressive employee morale (in most departments) gives Ultimate Software the look and feel of truly a great place to work and an exceptional professional environment in probably the most obscure regional job market in the country. Most of the executive management is one of the most approachable and friendly groups of individuals I have interfaced with in my professional career. Scott Scherr, the CEO, will go out of his way to say 'Hello' to you...an average foot soldier.

    Like many similar software companies, salespeople, sales engineers and software developers reap the spoils. They are treated with the utmost praise, lavish compensation and perks, support and pampering. Afterall, they are the main engine of the company's success. Because Ultimate Software believes in 'fewer feet on the ground' (less salespeople), the pressure cooker environment is really non-existant. In fact, the company has an old-school sales environment reminiscent of the long-sought after days of the 1990s and prior.

    Cons

    Middle (Director Level) Management - Several of whom don't know the key systems and business processes of which they manage leading to mayhem coupled with erratic goals and unrealistic expectations.

    Top-Heavy Management - Similar to other workplaces in South Florida (and perhaps across the country as well during these times) it seems like Ultimate is a company of have and have nots. Company parking lots are a mixture of high end luxury vehicles coupled with economy cars and beaters. The shrinking corporate 'middle class'.

    Silo'ed Business Units - Not unique to Ultimate Software, but nevertheless communication between certain departments is an issue.

    Morale - Though very high as stated in the previous section, one gets the feeling that if it weren't for Ultimate Software picking up employee health insurance coverage, it might just be another place to work and some folks would definately flock elsewhere. Some employees feel locked into Ultimate for this reason.

    "Hot Potato" Departments - Workplace Support and Sales Operations (not Sales per se). Both are plagued with bad management, low morale and turnover.

    Possible Aquisition - Though not a Con if you are a shareholder, it is an area of concern for many as the SAAS software Market has been seeing an uptick in companies buying up others. A clumsily written denial email (responding to such reports) by Scott Scherr to employees earlier this year has only fueled the speculation.

    Advice to Management

    If/when you decide to sell, perhaps a company without a HR/Payroll (like Taleo or Google) offering might be the best buyout candidate for the long term career stability of employees. I would hate to see Ultimate sell to direct, non-SAAS competitor (Paychex, ADP, Ceridian) who would solely buy just for the impressive customer base. Though, we all know is it all (or mostly) about the $$$$$$.


  2. Helpful (3)

    "Ultimate is a great place to work but is suffering some growing pains."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Ultimate provides excellent employee benefits. The company takes great pride in treating employees as valuable people. In general, employees treat each other with respect. All levels of employees show tolerance for race, religion, lifestyle preferences. Most employees care deeply about the customer. Not many companies can boast about these cultural traits. Scott Scherr is loyal to his commitments.

    Cons

    Upper and middle management is lacking in leadership and in some cases technical skills. Many managers are new to the company and do not understand the product. The majority cannot perform the tasks of those they supervise. It is administratively top-heavy. There is a lack of mentoring. Opportunity is offered to those that "say what the upper management wants to hear".

    Advice to Management

    Focus on leadership instead of administration. Empower managers to lead instead of rewarding those managers that follow like sheep. Really good managers will in turn empower those they supervise to become future leaders.

There are newer employer reviews for Ultimate Software
There are newer employer reviews for Ultimate Software

See Most Recent

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