Ultimate Software - Great company! | Glassdoor
There are newer employer reviews for Ultimate Software
There are newer employer reviews for Ultimate Software

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"Great company!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Software Engineer in Weston, FL
Former Employee - Software Engineer in Weston, FL
Recommends
Positive Outlook
Approves of CEO

I worked at Ultimate Software full-time (More than a year)

Pros

Work on meaningful work, and very competent leadership

Cons

None that I can think of

Advice to Management

Keep doing great

Other Employee Reviews for Ultimate Software

  1. Helpful (6)

    "Good company, but in a support role work/life balance is skewed."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Santa Ana, CA
    Former Employee - Account Manager in Santa Ana, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ultimate Software full-time (More than a year)

    Pros

    -Headquarters in Florida is an amazing place to work.
    -The CEO truly believes in taking care of his employees.
    -The Customer Success Professional role provides a great opportunity for those without a degree or still in school to begin a professional career. Look for temp positions with this role to get your foot in the door.
    -Due to the company's goals for growth, there are opportunities to advance internally if you are determined to develop the skill-sets needed for the advanced roles.
    -After having enough tenure and performing well enough, you may be able to begin working remotely on a part-time basis, up to your manager's discretion.
    -Able to receive reimbursement for passing industry certifications relevant to your job.

    Cons

    -Company culture does not exist outside of the headquarters in Florida except for when the CEO visits your office.
    -Constantly going through reorganizations or renaming teams (ex. Mid-Market is formerly Workplace) due to company growth.
    -Support procedures changed frequently.
    -Account Managers and Customer Success Professionals have a PTO blackout period at Year End to ensure they are around for elevated processing needs. Don't expect to be able to visit family for the holidays if they live in another state and you are in one of these roles.
    -My former Support Managers (People Success Manager) did not know how to use UltiPro (the company's product), and thus could not adequately help members of their support team.

    Advice to Management

    -Accept the feedback, whether or not it contradicts your own opinions, from high-performing and tenured employees.
    -Hire managers who actually know the product so they can better manage and understand their own employees.
    -If an employee has proven to be able to work remotely in an acceptable manner, allow them to work remotely during the Year End blackout period so they can enjoy the holidays with their families.


  2. Helpful (11)

    "Don't believe the Forbes & YouTube hype."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Weston, FL
    Current Employee - IT Manager in Weston, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Ultimate Software full-time (More than a year)

    Pros

    - Employer Paid Benefits
    - Food, Drinks, Food, Drinks, did I already mention food?
    - Software Company that's booming, still feels like start up
    - Ability to make decisions and own projects. Really expensive projects.

    Cons

    - Leadership is corrupted. Anyone that can interview well can get a leadership position, even if you are more qualified then they are.
    - Family owned, family operated. If you didn't marry the owner's daughter or live around them, you'll never reach C-Level. If you hang out with the owners outside of work, you might become a Director.
    - Leadership will side with leadership, the grunts do not have a voice.
    - If you work less than 12 hours, you'll be watched.
    - Work Life Balance?... Haha.
    - Contradicting rules between departments, ambiguity between whats right and wrong.
    - Beware of your job description. You can be hired for one thing, but forced to do something else.
    - Feedback is little to none. If you share a concern with your manager, you better believe your entire team will know about it.

    Advice to Management

    PDIS Leadership - Majority of you need to really reconsider a different job. You can't be taught how to lead, you need to have it from day one. Lying won't get you far, and please consider investing in on boarding, It's a joke.

There are newer employer reviews for Ultimate Software
There are newer employer reviews for Ultimate Software

See Most Recent

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