CSM - Customer Success Manager (CSM) Unibuddy Employee Review

I loved everything i worked with, they are passionate about the mission and what they do. great culture and work life balance.

tough to work with colleges that don't have ample budgets

positive work culture - perks at the office - pretty good PTO plan (20 days with 5 rollover)

upper management is out of touch with reality of sales reps talking to customers. Software for legacy products looks outdated and hard to upsell. 3 year contracts deter new clients.