Union Bank N.A. - lack of communication, old technology, it's who you know and customer facing employees are lazy | Glassdoor
There are newer employer reviews for Union Bank N.A.
There are newer employer reviews for Union Bank N.A.

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Helpful (3)

"lack of communication, old technology, it's who you know and customer facing employees are lazy"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Bank in Los Angeles, CA
Current Employee - Bank in Los Angeles, CA
Negative Outlook

I have been working at Union Bank N.A. full-time

Pros

good benefits and fairly good compensation

Cons

just look at the title of this review. I will add that the customer facing employees aren't trained properly at all, have no accountability and are lazy and rude. how can any of this provide a good customer experience? it's seems as if the corporate culture is to call someone else so you can blame them.

Advice to Management

overhaul the technology and the branch employees, not the back office

Other Employee Reviews for Union Bank N.A.

  1. Helpful (3)

    "Unappreciative company to work for with clueless managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Direct Banking Specialist in Brea, CA
    Former Employee - Direct Banking Specialist in Brea, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Union Bank N.A. full-time (More than 3 years)

    Pros

    they have casual dress on fridays

    Cons

    No room for growth within the company

    Advice to Management

    Managers should appreciate their employees better, and learn the business , so when we have questions you can help us instead of blowing us off.


  2. Helpful (4)

    "Small bank, big joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AML/BSA in Brea, CA
    Current Employee - AML/BSA in Brea, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Union Bank N.A. full-time (More than 3 years)

    Pros

    Benefits, variety of teas in the break room, etc.

    Cons

    Good old boy style of management. They are all friends, they never get fired regardless of how bad their performance is.
    Stay away from AML, especially in BREA. Clueless people. In 2 years they had a turnover of 20 people. And still people are leaving or want to leave. There is a reason they are alway job postings for AML/BSA employees. Only buttkissers get promoted, all managers and leads are friends. STAY AWAY FROM THIS JOKE OF A PLACE!!!

    Advice to Management

    Nothing is going to change, management keeps doing whatever they want, so what's the point of giving advice to them?

There are newer employer reviews for Union Bank N.A.
There are newer employer reviews for Union Bank N.A.

See Most Recent

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