Uniqlo - The store manages very well in customer service, they need to focus more on the employees so they are more prepared. | Glassdoor
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There are newer employer reviews for Uniqlo

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"The store manages very well in customer service, they need to focus more on the employees so they are more prepared."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate in San Francisco, CA
Former Employee - Sales Associate in San Francisco, CA
Doesn't Recommend
Neutral Outlook

I worked at Uniqlo part-time (Less than a year)

Pros

30% discount

Customer Service Oriented

High expectations to employees

Cons

Fails to mention constant changes in layout clothing or new clothing, leaving most employees clueless when helping customers.

Not enough training given to employees, leaving them unprepared or lack of knowledge of the store.

Messy system in finding stock for certain clothes

No guarantee of your days/hours chosen, there are times where you will start extremely early or have to work passed store hours/ next day.

Other Employee Reviews for Uniqlo

  1. Helpful (2)

    "We are not robots!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Uniqlo part-time (Less than a year)

    Pros

    cute clothes at a good discount, most employees are awesomely nice! they will actually give you hours, unlike a lot of retail.

    Cons

    Standards and rules are ridiculously strict. They do not want you to be human. They want you to work 9 hour shifts and then frown at you if you don't want to stay later. If you have to leave the floor to use the restroom, it is a huge deal. Upper Management is absolutely awful and don't care about anyone but themselves. Same goes for the terrible Japanese ex-pats who just want to make the rest of us miserable.

    Advice to Management

    get your heads out of your behinds and treat employees like humans. SO many employees, including me, have been fired for the most ridiculous reasons but you guys have ZERO understanding or compassion for us "little people".


  2. "Work your very hard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advisor in New York, NY
    Former Employee - Customer Advisor in New York, NY
    Recommends
    Positive Outlook

    I worked at Uniqlo part-time (Less than a year)

    Pros

    Decent Salary
    Good benefits (30% off)

    Cons

    You do everything and they expect you to have perfect customer service

There are newer employer reviews for Uniqlo
There are newer employer reviews for Uniqlo

See Most Recent

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