United Airlines - So much good and so much bad at the same time | Glassdoor
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There are newer employer reviews for United Airlines

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Helpful (4)

"So much good and so much bad at the same time"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Flight Attendant in San Francisco, CA
Former Employee - Flight Attendant in San Francisco, CA
No opinion of CEO

Pros

The customer service employees are some of the best in the world but they are tired. Tired of being ignored and treated as if they don't count by all levels of management. United could be the best again by listening to their front line employees.

Cons

Long hours with very little compensation. Creative ideas largely ignored by management. Where did our retirement benefits go? We are treated as if we could be replaced tomorrow.

Advice to Management

Please treat us with respect for the job we do for you and this could be the wonderful airline it used to be.

Other Employee Reviews for United Airlines

  1. "Great benefits and an interesting industry to work in."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Approves of CEO

    Pros

    Free domestic flights (standby), senior management does a really good job keeping everyone Informed, lots of interesting difficult problems to work through.

    Cons

    There are a lot of issues with disgruntled employees because of all of the unions fighting with senior leadership. This can be frustrating because it seems like a lot of people aren't really passionate about the business they just are in it for their paycheck.

    Advice to Management

    Keep working to integrate the united continental cultures. I enjoyed the laid back and openness that was part of the continental culture.


  2. Helpful (1)

    "Old school thinking which the CEO is trying to change."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in South San Francisco, CA
    Current Employee - Project Manager in South San Francisco, CA
    Doesn't Recommend
    Approves of CEO

    Pros

    Unlimited free flight benefits.
    Work life balance.
    Most co-workers are nice and cordial.
    Not to demanding (For those who like that)

    Cons

    Almost everyone in the company has spent a lifetime there (Prob because of the flight benefits).
    Old school thinking.
    The environment kills motivation, innovative thinking..
    Zero professional development.
    Career growth is mainly based on connections rather than qualifications.
    Extremely poor communication.
    There is no long term vision.

    Advice to Management

    The CEO seems very positive and trying to bring in change. Please listen to his words with your heart. Educate yourselves and your employees. Change the way you think. The world has evolved in the last 40 years. Stop repeating the same words, motivate employees by walking the walk.

There are newer employer reviews for United Airlines
There are newer employer reviews for United Airlines

See Most Recent

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