United Airlines - Work is okay, but poorly managed, and 10-yr pay progression makes a career unlikely for most. | Glassdoor
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There are newer employer reviews for United Airlines

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Helpful (1)

"Work is okay, but poorly managed, and 10-yr pay progression makes a career unlikely for most."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Ramp Service Agent in Washington, DC
Current Employee - Ramp Service Agent in Washington, DC
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at United Airlines full-time (More than 10 years)

Pros

Full benefits even for part-time. Flight benefits if you have the stomach for it. Union job protection. Work load is comfortable. Great group of fellow ramp agents. Work outdoors.

Cons

10-yr pay progression from $9/hr-$21/hr. Poor management at all levels. Many worker concessions over the past 20 yrs. No COLA raises beyond top pay scale. Weak union due to US legislative constraints. Flight benefits often difficult to take advantage of. Work outdoors in all weather.

Advice to Management

Reduce pay progression to 3 years and watch turnover plummet. Get your CBAs settled in a timely fashion to empower your entire work force. Hire people-managers not police and bean counters.

Other Employee Reviews for United Airlines

  1. Helpful (3)

    "Wonderful experience working in corporate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Industrial Engineering Intern in Chicago, IL
    Former Intern - Industrial Engineering Intern in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at United Airlines as an intern (Less than a year)

    Pros

    Worked as an industrial engineering intern with very smart people in the CIEO department. They gave me a multitude of projects and let me travel to collect data at different sites to gain different experiences. Standby travel was also a huge plus.

    Cons

    There was a definite disconnect between the front-end of the business (actually being at the airport, customer service, etc.) and the back-end (corporate).


  2. Helpful (1)

    "A promising company in a fascinating industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Associate in Chicago, IL
    Current Employee - Business Associate in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at United Airlines full-time (More than a year)

    Pros

    - Tons to learn in a complex, highly-competitive industry
    - Career mobility is top priority and encouraged
    - A great time to be a part of creating the new United after merging with Continental
    - Lots of smart, hard-working, and down-to-earth people

    Cons

    - Still trying to shake off latent bureaucracy and improve inefficient processes
    - Culture in flux after merger, and not clearly defined
    - Unions and fuel prices make consistent profitability extremely difficult
    - Need to standardize how good personal performance is rewarded and poor performance is corrected

    Advice to Management

    - Need to develop much more customer-centric culture; United is in the customer service business, not airplane, IT, or operations businesses
    - Employees need to feel valued and appreciated more. We need the Working Together behaviors to be widespread
    - We need a much more robust performance assessment process, that clarifies expectations and appropriately rewards and holds people accountable. 360-degree feedback for all employees would be a big win
    - United needs a mantra to improve efficiency and find ways to signficantly reduce costs; consistent financial success over the cycles is needed to round out the health of our company

There are newer employer reviews for United Airlines
There are newer employer reviews for United Airlines

See Most Recent

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