United Airlines - Nice people but the organization is too big to move with the times | Glassdoor
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"Nice people but the organization is too big to move with the times"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Consultant in Houston, TX
Former Contractor - Consultant in Houston, TX
Doesn't Recommend
Positive Outlook
No opinion of CEO

I worked at United Airlines as a contractor (More than 3 years)

Pros

Stable environment (post-merger).
Relaxed culture in Houston (more formal in Chicago).
Free flights are a great employee benefit, but there's a lot of senior people ahead of new hires for free seats.

Cons

Slow-moving as an organization, without the skills and expereince necessary in some middle management IT to make effective change happen quickly.

Other Employee Reviews for United Airlines

  1. "Why declare war against your employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent
    Current Employee - Customer Service Agent
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at United Airlines part-time

    Pros

    If you work in a hub not counting Cleveland. Your job might be safe. Has a retirement plan. Does have matched 401k

    Cons

    The company is out sourcing most of it's locations other then the hubs. I would not even consider coming to work here unless you are at a hub.

    Advice to Management

    Do not out source your customer service. Otherwise you will end up with a contract company who will have constant turn over and you won't have good customer service.


  2. Helpful (1)

    "Growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Airlines full-time

    Pros

    My direct leadership is great

    Cons

    Travel regulations are restrictive, lower seniority in a hub can hardly travel non-rev

    United Airlines Response

    Apr 17, 2014

    Thank you so much for your review of United.

There are newer employer reviews for United Airlines
There are newer employer reviews for United Airlines

See Most Recent

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