United Fire & Casualty - Potential unrealized | Glassdoor

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There are newer employer reviews for United Fire & Casualty
There are newer employer reviews for United Fire & Casualty

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"Potential unrealized"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Field Claim Representative in Houston, TX
Current Employee - Field Claim Representative in Houston, TX
No opinion of CEO

Pros

Obscurity in the industry - I say.

Cons

Bad interior design of offices

Advice to Management

Leave behind anachronistic methods, beliefs and practices

Other Employee Reviews for United Fire & Casualty

  1. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at United Fire & Casualty full-time (More than a year)

    Pros

    For an "old school" industry, I was pleasantly surprised to find UFG offers flexible schedules and modern office spaces. The pay and benefits are great and I enjoy working for a stable company that's been around for years. The CEO and other top-level leadership team seem very approachable and concerned about offering employees a great culture and making sure UFG is a good place to work. They are the first to say "hello" in the elevator and ask how you are. For a company this size, it's a wonderful feeling, especially as a new employee. I am most excited about the growth opportunities as we continue to expand. It feels like the sky's the limit at UFG.

    Cons

    Traditional company dress code means jeans only on Fridays. Parking downtown can get expensive, but UFG does offer some money toward that. It appears there is some micromanagement in a few departments, but that seems dependent on the manager and unfortunately comes across as a lack of trust. The most frustrating thing is that some long-time employees see new employees as wanting to rock the boat and prefer to stick to how they've always done things. A few can be downright rude when a new employee is simply asking questions about the how and why of processes..

    Advice to Management

    Kudos on making a real effort to create a positive company culture. Please make sure new employees are encouraged to speak up, even if their ideas go against the way things have always been done. There seems to be a concerted effort to want to change with the times to foster growth- just let new employees know that. Also encourage managers to trust their employees to make decisions. The micromanagement can be a real turn-off, particularly to new employees coming into the company with extensive experience in the industry and/or their field.


  2. "SWEATSHOP,!!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Casualty Claims Adjuster in Webster, TX
    Former Employee - Casualty Claims Adjuster in Webster, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at United Fire & Casualty full-time (More than 5 years)

    Pros

    Good benefits, pension plan, 401k, generous vacation and personal time off, relaxed dress code, paid education and adjuster license fees.

    Cons

    Totally unmanageable case loads. Management cares nothing about the number of claims they assign. Rats are leaving the sinking ship in droves including 20+ year employees. Expensive claims system doesn’t work and auto assigns claims to wrong adjusters.

    Advice to Management

    You are losing all your claims talent and stressing the remaining employees beyond their limits. You have lost the human factor in your management. This wouldn’t have happened when Scottie ran the company. Used to be a caring company. Not any more. Do not work in claims for UFG. You will be frustrated and blamed when things blow up because you have too many claims.

There are newer employer reviews for United Fire & Casualty
There are newer employer reviews for United Fire & Casualty

See Most Recent

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