UnitedHealth Group - Phone Provider Rep | Glassdoor
There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Helpful (3)

"Phone Provider Rep"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Houston, TX
Current Employee - Anonymous Employee in Houston, TX
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at UnitedHealth Group full-time (More than a year)

Pros

You meet some nice people.

Cons

1600 medical ded, no sick time, unable to get time off especially a Monday or a Friday. They don't care enough about customers, it all about numbers. They force you to rush people on the phone and leave out of lack of info to get numbers. Horrible company to work and a high turnover rate. System is always going down and it still counts against you.

Advice to Management

Care more about your employees, give sick time people do get sick, you are a health insurance company and get rid of high ded.

Other Employee Reviews for UnitedHealth Group

  1. Helpful (3)

    "World Class....really?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Insurance Sales Agent in Orlando, FL
    Former Employee - Licensed Insurance Sales Agent in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at UnitedHealth Group full-time (More than a year)

    Pros

    Have an interesting diverse culture of people there

    Cons

    bad management practices, profess to be fair and even but management will lie/grossly mislead to achieve their company or individual goals. There are people who love this place and they are entitled to that view, for me and quite a few others it was not Shangri-La! I judge a company by how many ads they run to hire people, if they are constantly looking for people then something is not right there.

    Advice to Management

    You have learned nothing from employees input sessions.


  2. "Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Final Reviewer in Louisville, KY
    Current Employee - Final Reviewer in Louisville, KY

    I have been working at UnitedHealth Group full-time (More than 10 years)

    Pros

    Good and friendly boss. Flexable hours sometimes.

    Cons

    To much drama with employees

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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