UnitedHealth Group - Learning opportunities for early in your career | Glassdoor
There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

Helpful (3)

"Learning opportunities for early in your career"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Finance Manager in San Francisco, CA
Current Employee - Finance Manager in San Francisco, CA
Neutral Outlook
No opinion of CEO

I have been working at UnitedHealth Group full-time (More than 5 years)

Pros

Company does promote *some* individuals very quickly all the way up to the senior management level, regardless of the persons age. Opportunities to learn the business and have exposure to all levels of management and take on new responsibilities. Good paid time off and work/life balance.

Cons

Many acquisitions over the years means lots of outdated systems that are not integrated which make for what seems to be a straight forward request for data to become a huge, time consuming task. Constantly asked to innovate, improve processes, and a greater level of detail in financial reports...yet our systems/tools again make the process time consuming, tedious, inefficient, and prone to errors. Health benefits offered to employees are the worst I have seen at any company. In an effort to continue to improve profitability, constantly squeezing expenses out meaning office is pretty bare-bones and seems like such a huge request to get basic office supplies.

Other Employee Reviews for UnitedHealth Group

  1. "Not bad if your in the right department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Scheduling Representative in Baltimore, MD
    Current Employee - Member Scheduling Representative in Baltimore, MD
    Recommends
    Positive Outlook

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    My co-workers are all awesome and hardworking professionals. The company will feed you often and offer plenty of over-time. The pay is good and there is job security.

    Cons

    If you come into certain departments you will be stuck forever. Your managers will sabatoge your attempts to post out into other departments. Benefits suck, there is opportunities to advance but there is no rhyme or reason and many good, long-time employees are looked over for newer naive employees who are not aware of the negative history of the management team.

    Advice to Management

    Listen to employees and offer fair opportunities for advancement.


  2. Helpful (6)

    "HOSTILE work environment!!!!!!!!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative, Claims, Dental, Vision in San Antonio, TX
    Current Employee - Customer Service Representative, Claims, Dental, Vision in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    good pay, incentive to work from home a plus,

    Cons

    Very hostile supervisors, unfeeling for the teams they oversee. Only the stats matter, if you fall below then you are humiliated verbally and in front of peers. The supervisors are heartless and the puppets of upper mgmt. Most of the workers are of Hispanic origin and if you are any other color your are discriminated against. Heard over and over, " your white you will go no where here". Refuses to blend work and personal life to the point of making health risks for some employees. Employees have been humiliated in front of training classes, many employees made fun of in a language they do not understand to their faces and to a sup and they just laugh. Employees feel targeted, abused, disposable. The expectations change so much no worker can keep up a good score. Each CSR has to know every plan by heart and if you say one wrong word you have a deduction and can be held up to company ridicule. I wish the CEO would come do this job one day....no safety net...just put on the phone and given the abusive people we deal with all day and smile and be empathetic no matter what. If you can work anywhere else do it its not worth the headache to work at this company.

    Advice to Management

    be human....treat your staff with the same respect you treat customers on the phone...and stop the race discrimination at this call center!!!!

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

Work at UnitedHealth Group? Share Your Experiences

UnitedHealth Group
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or