UnitedHealth Group - A company that could care less about the employees | Glassdoor
There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Helpful (8)

"A company that could care less about the employees"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Wellness Coach in Atlanta, GA
Current Employee - Wellness Coach in Atlanta, GA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at UnitedHealth Group (More than a year)

Pros

Pays very well compared to other health related jobs
Great colleagues

Cons

Initial training is highly ineffective and entirely too short
Hours are not flexible
Upper management with no field experience
Driven by numbers and not relationships with clients
No opportunities to move up
It takes an act of congress to telecommute
Very low team morale which adds to a very unpleasant work environment

Advice to Management

If you want to keep good employees as opposed to the extremely high turnover you have, treat your employees with respect and dignity. Respect work life balance!! Also considering trusting the expertise of your employees as opposed to creating cookie cutter scripts that takes autonomy away from the employee. You may also want to consider not lying to your employees about opportunities to work from home or increasing work hours during the interview.

Other Employee Reviews for UnitedHealth Group

  1. Helpful (5)

    "Not Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Works With Claims in Pittsburgh, PA
    Current Employee - Works With Claims in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    They do ask your opinion a lot. The schedule is flexible. Salary is okay for this area.They are flexible with time off if you need it.

    Cons

    They don't do anything with what you tell them. Upper management is a nightmare to get a hold of or deal with. Their error validation system is not standard. One our current validators actually has told people she dislikes my department and is out to get us. And they have kept her on to mess with people's jobs. There's no communication between departments it's a very much us against them system. They train you on a lot of things that are not important to your job but don't give you information about how your job is important to the rest of the company or how it fits in with what other people do. They are VERY disorganized. And their technology for their platforms is from about 1980. I'm not particularly sure how anything gets done correctly.

    Advice to Management

    instead of pretending to care what your employees say do something about it instead of wasting our time and yours. Also maybe working together instead of having these ridiculous gaps between departments. And instead of spending your money on useless training or databases that don't get used or are really inefficient maybe spend some money upgrading your system so it is not so flawed and time consuming.


  2. Helpful (4)

    "Good benefits, not so great culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Director in Minneapolis, MN
    Current Employee - IT Director in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 10 years)

    Pros

    The benefits and salary are top notch. Some of the people are intelligent and great to work with. Most people want to do the right thing.

    Cons

    Some groups have abandoned the idea of normalcy all together. This is a work first, live second type of company and work life balances isn't good. Downsizing has occurred quite a bit lately, despite record revenue.

    Advice to Management

    Spend more time on doing work than tracking time.


There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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