UnitedHealth Group - Not Great | Glassdoor
There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

Helpful (5)

"Not Great"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Works With Claims in Pittsburgh, PA
Current Employee - Works With Claims in Pittsburgh, PA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at UnitedHealth Group full-time (More than a year)

Pros

They do ask your opinion a lot. The schedule is flexible. Salary is okay for this area.They are flexible with time off if you need it.

Cons

They don't do anything with what you tell them. Upper management is a nightmare to get a hold of or deal with. Their error validation system is not standard. One our current validators actually has told people she dislikes my department and is out to get us. And they have kept her on to mess with people's jobs. There's no communication between departments it's a very much us against them system. They train you on a lot of things that are not important to your job but don't give you information about how your job is important to the rest of the company or how it fits in with what other people do. They are VERY disorganized. And their technology for their platforms is from about 1980. I'm not particularly sure how anything gets done correctly.

Advice to Management

instead of pretending to care what your employees say do something about it instead of wasting our time and yours. Also maybe working together instead of having these ridiculous gaps between departments. And instead of spending your money on useless training or databases that don't get used or are really inefficient maybe spend some money upgrading your system so it is not so flawed and time consuming.

Other Employee Reviews for UnitedHealth Group

  1. Helpful (4)

    "Good benefits, not so great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Director in Minneapolis, MN
    Current Employee - IT Director in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 10 years)

    Pros

    The benefits and salary are top notch. Some of the people are intelligent and great to work with. Most people want to do the right thing.

    Cons

    Some groups have abandoned the idea of normalcy all together. This is a work first, live second type of company and work life balances isn't good. Downsizing has occurred quite a bit lately, despite record revenue.

    Advice to Management

    Spend more time on doing work than tracking time.


  2. Helpful (2)

    "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    Work load is pretty easy. U have an option to work from home.

    Cons

    Pay is not competitive compared to other companies for case managers.

    Advice to Management

    Listen to your team.

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

Work at UnitedHealth Group? Share Your Experiences

UnitedHealth Group
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or