UnitedHealth Group - Meh... | Glassdoor
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There are newer employer reviews for UnitedHealth Group

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Helpful (2)

"Meh..."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager in Irvine, CA
Former Employee - Manager in Irvine, CA
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at UnitedHealth Group full-time (More than 5 years)

Pros

The pay and benefits can be alright, depending upon the your location and the position you have. Work environment is good - free coffee at most locations.

Cons

Big company - Hurry up and wait. Also, despite experiencing growth recently, the organization is stale at the top and in need of some new vision. Overall, employee morale is poor - despite the survey results they tout - everyone lies on those since they believe (rightly) that they are not anonymous.

Advice to Management

Look hard at the management level that has been there for a number of years - they have all risen to the level of, well further then they should go.

Other Employee Reviews for UnitedHealth Group

  1. "Like riding a roller coaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Clinical Staff in Saint Louis, MO
    Current Employee - Clinical Staff in Saint Louis, MO
    Positive Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    Salary is fair for job duties and geographic area. Easy commute. Fair and truthful interview process. Non-insurance benefits are very great and include free biometric screening, on-site gym, exercise classes, massage therapy and flu vaccinations. More than adequate on-site employee parking. Cafeteria menu is tasty and pricing is fair. Cafeteria seating is more than adequate. Many opportunities to become involved with company charities. Employees may work 8 hours annually,with pay, as a volunteer for these charities. Company is in touch and receptive to local community needs. Work from home feature is fantastic. Company provides home office furniture, technology and office supplies.

    Cons

    Laissez-faire leadership. Local management not on the same page. The miscommunication or lack of communication among leaders is not conducive to individual or team development. Leaders frequently do not adhere to or are unaware of company policy. Favoritism noted by some managers. Management has difficutly providing direct answers to specific questions. Company has self service policy for employees. Employees are directed to look at company intranet, policies and procedures regarding such things as standard operating procedures, equipment troubleshooting, benefits etc. Unfortunately time spent looking for answers to such questions is time consuming and interfers with employee productivity Company is paperless, which is truly wonderful in principal, yet, impractical at times. Leadership lacks creative problem solving. While company jobsite is beautiful on the outside, the building smells of deodorizing products, cubicles are stained and bathrooms need improvement.

    Advice to Management

    Simplify operating procedures. Provide human resources for employee questions. By continually referring employees to research and find their own answers in intranet website, productivity is lost and interpertation of standard operating procedures will not be consistent among employees. Supervisors need to be more than a go between upper management and staff. Before managers offer impractical job insight, it would be helpful and an eye opener for supervisors to work their departmental staff jobs for several days. This will provide managers with real time experience instead of optimal textbook advice.


  2. Helpful (2)

    "Worst company I have ever worked for in my career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Professional in Cypress, CA
    Current Employee - Customer Care Professional in Cypress, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    You get health insurance when you work for them. Its not great but its something.

    Cons

    Where to start? Bad management, terrible morale, most folks are walking around as though someone died. They try to hire as many non-U.S. born Filipinos as possible so that they can take advantage of their work ethic and tendency to abuse without complaint or wage increases. Poor management team that implements half-baked best practices that ultimately fail and they then blame the employee. I have never worked with so many obese people in my life and I think that contributed to the weekly call of the ambulance and paramedics.

    Advice to Management

    Develop some kind of coherent management style and really try to connect with your employees and subscribers. Do your homework about what really works and what does not instead of applying shoddy ideas and methods that you have no clue will work or not. Try and really put forth some effort when you are designing best practices for your employees versus half-cooked ideas that ultimately fail in their goal and drive company morale way down. Also implement some kind of fitness program as I have never worked with so many morbidly obese people in my life. I am sure this contributed to the once a week visit from paramedics.

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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