UnitedHealth Group - Dissappointing | Glassdoor
There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Helpful (1)

"Dissappointing"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Pcrs in Springfield, MO
Former Employee - Pcrs in Springfield, MO
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at UnitedHealth Group full-time (More than a year)

Pros

They really have the right outlook on where the company wants to go

Cons

They dont listen close enough to the people who really work with the customers & providers on ways to improve. You can try tgo inform someone of ways that you think would help to benefit the company & you are told....Oh well thats the way it is & isnt gonna change.

Advice to Management

Dont just Hear your employees....LISTEN to your employees

Other Employee Reviews for UnitedHealth Group

  1. Helpful (3)

    "A Nightmare of Incompetence and Confusion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Care Professional in Saint Louis, MO
    Current Employee - Senior Customer Care Professional in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    Being able to work from home

    Cons

    Low or no raises even though dept makes billions per year in profits, managers with no experience or training, constant nitpicking, terrible job aids, information sometimes impossible to find, rules change daily, terrible insurance--just like Medicare; 80/20 with high deductibles. Outsources jobs to India using taxpayer dollars. If you're a drone and don't mind being forced to do things you know are incorrect, this is the place for you.

    Advice to Management

    Hire people with appropriate experience and training.


  2. "Do they really care about employees???????????"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assist in Agoura Hills, CA
    Former Employee - Administrative Assist in Agoura Hills, CA
    Negative Outlook
    Disapproves of CEO

    I worked at UnitedHealth Group full-time (More than 5 years)

    Pros

    Try to give raises every year (and some bonus).

    Cons

    After 6 1/2 years of devotion and only missing one day of work because of having to go into the hospital (unexpectedly). The company really doesn't care and closes the office you are working in and instead of letting you telecommute like every other person in the same office you get laid off!!!!!!!!!

    Advice to Management

    Care more about employees as you claim to care about members (they are members too).

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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