UnitedHealth Group - A Nightmare of Incompetence and Confusion | Glassdoor
There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Helpful (3)

"A Nightmare of Incompetence and Confusion"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Customer Care Professional in Saint Louis, MO
Current Employee - Senior Customer Care Professional in Saint Louis, MO
Doesn't Recommend
Negative Outlook

I have been working at UnitedHealth Group full-time (More than 3 years)

Pros

Being able to work from home

Cons

Low or no raises even though dept makes billions per year in profits, managers with no experience or training, constant nitpicking, terrible job aids, information sometimes impossible to find, rules change daily, terrible insurance--just like Medicare; 80/20 with high deductibles. Outsources jobs to India using taxpayer dollars. If you're a drone and don't mind being forced to do things you know are incorrect, this is the place for you.

Advice to Management

Hire people with appropriate experience and training.

Other Employee Reviews for UnitedHealth Group

  1. "Do they really care about employees???????????"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assist in Agoura Hills, CA
    Former Employee - Administrative Assist in Agoura Hills, CA
    Negative Outlook
    Disapproves of CEO

    I worked at UnitedHealth Group full-time (More than 5 years)

    Pros

    Try to give raises every year (and some bonus).

    Cons

    After 6 1/2 years of devotion and only missing one day of work because of having to go into the hospital (unexpectedly). The company really doesn't care and closes the office you are working in and instead of letting you telecommute like every other person in the same office you get laid off!!!!!!!!!

    Advice to Management

    Care more about employees as you claim to care about members (they are members too).


  2. Helpful (2)

    "Depends on the department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Consultant in Irvine, CA
    Current Employee - Accounting Consultant in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    1) Work life balance
    2) Got laid off

    Cons

    1) Accounting Management isn't very bright
    2) Fabricated deadlines
    3) Empty promises
    4) Must fit into culture
    5) Dead-end job
    6) Middle management is retaliatory

    Advice to Management

    Fire your middle management team

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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