UnitedHealth Group - Growing so fast - inept people become leaders by default without leadership skills. | Glassdoor
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There are newer employer reviews for UnitedHealth Group

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Helpful (6)

"Growing so fast - inept people become leaders by default without leadership skills."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - IT Director in Plymouth, MN
Former Employee - IT Director in Plymouth, MN
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at UnitedHealth Group full-time (More than a year)

Pros

The compensation was good and it's very process driven. I learned a great deal of process management and how change control was key to ensuring stability.

Cons

The leadership, from middle managers all the way up the chain, play politics. There are too many people required to make a decision which results in a lack of accountability and ownership of your business.

The company is so large in IT that the culture is non-existent. Employees are a commodity.

Advice to Management

Pay more attention to individual managers, as they are the key to the happiness and health of the organization. If they lack leadership skills, they will damage the teams irreparably and can actually cause team members to submit "good enough" work in fear of repercussions for speaking out.

Other Employee Reviews for UnitedHealth Group

  1. Helpful (2)

    "Sale SALE SALE!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advocate in San Antonio, TX
    Current Employee - Customer Service Advocate in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Great Co-workers
    Great trainer
    Great coaches
    Assisting elderly and sick patients with their medications

    Cons

    Very very sales driven environment
    Lack of actual care for patients (sales are what's important)
    Lack of rewards for employees doing job correctly
    Everything is a sale (more like telemarketers than an actual pharmacy)
    Micromanagement

    Advice to Management

    Care more about your workers, stop micromanaging them (there is a huge difference between having someone coach you and a difference between having several people breathing down your neck as your trying to do your job and cutting you off when you’re on the phone). Offer them more rewards for doing their job properly. My last piece of advice would be to care more about your patients as someone pursuing a career in nursing currently it makes me feel absolutely disgusted about constantly having to literally harass elderly patients and sick patients just to get a sale not to save them money but so your team can meets its sales quota. If the quota is not met then the upper management becomes upset, helping patients who may need assistance with their medications should be their top priority, but they obviously care more about the sales data in their computers then the actual patients themselves. It's telemarketing and sales disguised as a mail order pharmacy.


  2. Helpful (1)

    "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Indianapolis, IN
    Former Employee - Manager in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at UnitedHealth Group full-time (More than 5 years)

    Pros

    best reasons to work at UHC: good pay, benefits, and leave work at work

    Cons

    downsides to work at UHC: too big, focused on bottom line/stakeholders that it interferes with best interest of customers.

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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