UnitedHealth Group - Very political in nature, depends on who you know. | Glassdoor
There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

Helpful (5)

"Very political in nature, depends on who you know."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Golden Valley, MN
Former Employee - Anonymous Employee in Golden Valley, MN
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at UnitedHealth Group full-time (More than 5 years)

Pros

Pay and PTO was fine.
Most employees were very helpful and did the best they could given their workload. My dept had wonderful employees - dedicated and hardworking!
Benefits OK but not great.

Cons

Very, very (!) political environment. If someone higher up doesn't like you, you are done. If you give your opinion and it doesn't agree with theirs, you're done. Even when it's your job to point out possible future issues (so they can be avoided), middle and upper management won't like it and you'll pay. Best to just agree or brown-nose.

Also, the number of layoffs were incredible - our (smallish - 200 employee) company was purchased by OptumHealth and within 3 -4 years all but 3-4 front line employees had been laid off or had their positions eliminated. (This was how long it took to migrate our original company's software into the UHG platform)

The only ones to stay were the managers someone in Optum's management liked but even management has high turnover - they only stay for a few years and get tired of the back-stabbing that goes on.

One of the worse changes that occurred was HR's decision to go to a bell-curve method of 'grading' employees. Even if a manager had only 5 employees and they all did a spectacular job, only 1 or 2 would be rated as outstanding, 1 had to be rated as 'needing improvement' and the rest were rated as average.
I think this method was installed so raise allocations could be justified to the gov't (or to hold off unionization) but it would have been better to give high ratings to everyone doing great work and not tie raises to a 1:1 ratio with their rating. It only makes sense that someone at the top of their pay range wouldn't get as high a percentage increase as someone at the bottom of the same range who was also doing a great job. Employees aren't stupid - they would understand that.

Statistically speaking, a bell curve only holds true when it included thousands and thousands of test subjects but practically speaking, no one wanted to rate all their employees as 'bad' just so you can rate all yours 'great, even if true. That rating method is VERY demoralizing!

Advice to Management

Get rid of the bell-curve method of rating employee performance. Don't expect employees to take on more and more work just so Optum's finances look good in the short term. (You might be more profitable if you hired more employees, resulting in the existing ones staying and working harder). Don't just talk about fairness, work-life balance and how you value employee's feedback, put those values into practice.

Other Employee Reviews for UnitedHealth Group

  1. Helpful (3)

    "Adequate compensation but very little feeling of accomplishment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Phoenix, AZ
    Current Employee - Senior Business Analyst in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    Compensation; Company recognition when looking for another job; Experience; Witnessing why insurance premiums continue to increase;

    Cons

    Health benefits; Internal politics; Highly inefficient systems; Lack of healthy lifestyle culture; Not merit-based; Few opportunities for advancement; Constant outsourcing eroding corporate culture;

    Advice to Management

    They need to recognize that continuing down this myopic management style/culture will eventually allow competitors to seize advantage, thereby in the long term will lose market share.


  2. Helpful (2)

    "Fast Growing Company with Lots of Potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Communications Specialist in Nashville, TN
    Current Employee - Senior Communications Specialist in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    Senior management (in my area) instills a level of trust in our ability to execute a job successfully and doesn't feel the need to micro-manage.

    Cons

    As with many companies, "belt tightening" affects our ability to travel -- it's a shame since I only physically see my team once a year.


There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

Work at UnitedHealth Group? Share Your Experiences

UnitedHealth Group
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or