UnitedHealth Group - Upper management has no idea what is going on at the local level | Glassdoor
There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Helpful (6)

"Upper management has no idea what is going on at the local level"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Care Coordinator in Knoxville, TN
Former Employee - Care Coordinator in Knoxville, TN
Doesn't Recommend
No opinion of CEO

I worked at UnitedHealth Group full-time (More than a year)

Pros

Ability to work from home

Cons

Lots of work with no job satisfaction

Advice to Management

Come down out of your glass houses

Other Employee Reviews for UnitedHealth Group

  1. Helpful (2)

    "Core value of Integrity, but no integrity among Coaches/Supervisors"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PROVIDER Services in Kingsport, TN
    Current Employee - PROVIDER Services in Kingsport, TN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than a year)

    Pros

    Good Benefits, clean safe environment

    Cons

    Supervisors show favoritism, no time off is ever available. You have pto benefits but there is never any availabilty to take an hour off much less a day! Stressful environment, not enough employees to handle the call volume.

    Advice to Management

    Make more unannounced site visits. You would be surprised what your managers are doing in your absence, or should I say the lack there of.


  2. Helpful (5)

    "dont work there if you enjoy your sanity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Indianapolis, IN
    Former Employee - Customer Service in Indianapolis, IN
    Doesn't Recommend

    I worked at UnitedHealth Group full-time (More than a year)

    Pros

    not a very good company to work for. unless you like telling lies to your customers.

    Cons

    they cheat their customers by making them sign up for plans with high deductibles knowing that the customer will never reach it.

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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