UnitedHealth Group - Lots of changes, but good people | Glassdoor
There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Helpful (2)

"Lots of changes, but good people"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Project Manager in Irvine, CA
Current Employee - Project Manager in Irvine, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at UnitedHealth Group full-time (More than 5 years)

Pros

Parent company, UnitedHealth Group, is strong. They bring in a lot of business, and OptumRx implements the pharmacy benefits. UHG is on the forefront on healthcare and supports lots of businesses.
Fun, caring people to work with. There is a commitment to community service, giving, etc.
The annual surveys to gauge employee satisfaction are taken very seriously and things do actually get follow up upon. It isn't just lip service-- they care about employee satisfaction.
New CEO is great

Cons

Lots of inefficient processes, lack of commitment to improve broken areas. For as big as they are, the systems don't work well. This could change with the new CEO.
For being a part of UHG business, this segment gets treated the worst from the other businesses.

Advice to Management

Focus less on acquiring new members and fix the broken processes and systems.
There should be better synergy between the segments--OptumRx is clearly the hated stepchild of the businesses.

Other Employee Reviews for UnitedHealth Group

  1. "VP chess game keeps you under new management a few times a year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enterprise Architect in Salt Lake City, UT
    Current Employee - Enterprise Architect in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 10 years)

    Pros

    Excellent talent and great people to work with. Plenty of work , pretty good pay, flexible schedules

    Cons

    Years behind on technology. Always seem to be 3-4 years behind on current software and hardware standards. Old systems in constant need of monitoring and fixing. Keeps you doing busy work and refuses to implement ideas that are not deemed profitable.

    Advice to Management

    Get to know your product or role. Meet the people that have been there for 10 or more years and see what works and what doesn't. Trust your employees when they tell you something is wrong.


  2. "pretty good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PROVIDER Services in Pittsburgh, PA
    Former Employee - PROVIDER Services in Pittsburgh, PA
    Recommends

    I worked at UnitedHealth Group full-time (Less than a year)

    Pros

    they hire from within which is great

    Cons

    managers aren't helpful...at times I felt like they could care less

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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