UnitedHealth Group - Horrid work environment for Nurses | Glassdoor
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There are newer employer reviews for UnitedHealth Group

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Helpful (4)

"Horrid work environment for Nurses"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Telephonic Nurse Case Manager
Former Employee - Telephonic Nurse Case Manager
Doesn't Recommend
Negative Outlook
Approves of CEO

I worked at UnitedHealth Group full-time (More than a year)

Pros

Fellow Nurse Case Managers, a few were very knowledgeable, compassionate.

Cons

Requested Accommodations, denied repeatedly. Metrics matter, patients do not. Ridiculous case loads. Harassing, retaliatory environment. Humiliated repeatedly in front of peers by management and the medical director, who doesn't even have an active license. Insurance benefits terrible, forced to buy prescription meds through the company pharmacy at their prices. Managers lie to HR and are unaware of their own policies and procedures, ADA and EEOC guidelines. Patients complained of their insurance claims not getting paid or denied, even though they sought care the company instructs the nurses to advise the patients to seek out for basic health maintenance needs, resulting in poor relationships with patients at a detriment to the patient's health care needs. Disgusting to make money off of human suffering. Profits in the billions, however nurses were denied bonuses, told no money for them.

Advice to Management

Ensure claims are paid, review nurse performance based on patient outcomes, not call center guidelines. Nurses are highly educated and want their patients to have the best care, the best outcomes. Hold your lower management accountable to and enforce ADA and EEOC guidelines, do not allow or tolerate bullying tactics. The cost will be great otherwise.

Other Employee Reviews for UnitedHealth Group

  1. Helpful (1)

    "Once an awesome company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    Flexible hours, opportunity to work remote

    Cons

    UHG is ruining everything. Haven't seen one positive outcome of being bought out

    Advice to Management

    Grow up. This company is now longer in the little league but its ran by a hoard of inexperienced immature selfish managers. I'm not referring to upper management, they're doing what they've got to do. I mean all the team and departmental mangers. Time to put your big boy/girl pants on


  2. "I really enjoyed working at United Health Group."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time (More than 5 years)

    Pros

    There is continuous training and in-services which are ongoing. Managers are always willing to assist you in getting ahead in your career as much as you need.

    Cons

    Overwhelmed with work and projects often due to not enough qualified staff.

    Advice to Management

    Since you hire nurses with Associates in Nursing, more opportunities should be given for these nurses to be able to get their BSN.

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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