UnitedHealth Group - Lead Clerk | Glassdoor
There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Helpful (1)

"Lead Clerk"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Lead Clerk in Eden Prairie, MN
Current Employee - Lead Clerk in Eden Prairie, MN
Recommends
Neutral Outlook
Approves of CEO

I have been working at UnitedHealth Group full-time (More than a year)

Pros

Room to grow in future

Cons

Big company, hard to get recognized, will take a while to move into higher position.

Other Employee Reviews for UnitedHealth Group

  1. Helpful (1)

    "Need more work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Eden Prairie, MN
    Current Employee - Analyst in Eden Prairie, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than 5 years)

    Pros

    Lots of PTO and there are some very talented people.

    Cons

    Workload gets larger and larger with no relief in sight. High employee turnover doesn't help and moral is low. Raises and bonuses are very small and only the top performers get anything. Insurance coverage is poor considering Optum is part of United Healthcare.

    Advice to Management

    Attainable goals and more realistic workload would make the work better. We aren't robots who work nonstop. Opportunity for advancement is small.


  2. Helpful (5)

    "15 minutes of fame with no future in Kidney Resource Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Practical Nurse Case Manager in Lisle, IL
    Former Employee - Licensed Practical Nurse Case Manager in Lisle, IL
    Recommends
    Neutral Outlook

    I worked at UnitedHealth Group full-time (More than 3 years)

    Pros

    Work from home opportunities, decent pay, great tuition reimbursement, lots of training and CEU offerings

    Cons

    No retention plan for employees who obtain higher credentials. Poor communication between lower to mid management and staff.
    If you can figure out how to become a member of the "Good ole Nurse Club" GREAT! Other wise, I do not recommend a nursing position within Optum's Kidney Resource Services until you have completed your education and/or don't plan on advancing.

    Advice to Management

    Don't wait until it's time to do an annual review before you drop the bomb on your employees about the new metrics that have been in place for the last 6 months.
    Don't promise employees a position/promotion that you don't plan to follow through on.
    Don't tell your staff "We encourage you to use your tuition reimbursement and to further your education because we have a place for you here." Especially when you don't mean it.
    Offer better coverage and lower the cost of the health insurance benefits for your employees...because you are the insurance company, you made a huge profit last year, and you can.

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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