UnitedHealth Group - Customer Service Call Center | Glassdoor

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There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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"Customer Service Call Center"

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Former Employee - Customer Service Representative in Saint Louis, MO
Former Employee - Customer Service Representative in Saint Louis, MO

I worked at UnitedHealth Group full-time (More than a year)

Pros

easy work, good hours, nice people

Cons

low pay, not room for advancement

Other Employee Reviews for UnitedHealth Group

  1. Helpful (2)

    "Great place to develop skills after college. Collaborative environment, but results aren't rewarded often enough."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Eden Prairie, MN
    Current Employee - Financial Analyst in Eden Prairie, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UnitedHealth Group full-time (More than 3 years)

    Pros

    It is a very laid back culture in the office, but quality work is still being completed on time. The days seem to fly by since I can interact with my co-workers like friends outside of the office.

    Cons

    The compensation is definitely lacking compared to other competitors, Also, great results may still not be rewarded, so you have to wait an entire year before being reviewed for a promotion, which will not give employees incentive to stick around.

    Advice to Management

    Have a quarterly or bi-annual review of employees that can actually lead to promotions and not just yearly reviews.


  2. Helpful (1)

    "Customer Care Professional"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    weekly pay, nothing else was worth staying

    Cons

    employees were very rude, fights broke out a work, and very unprofessional work place.

    Advice to Management

    n/a

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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