UnitedHealth Group - Poor leadership and wasted health-care dollars | Glassdoor
There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Helpful (2)

"Poor leadership and wasted health-care dollars"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Analyst in San Francisco, CA
Former Employee - Analyst in San Francisco, CA
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at UnitedHealth Group full-time (More than a year)

Pros

Paychecks, although small (for performance-level employees), arrive on time and don't bounce.

Cons

Health benefits are poor, and vision benefits are even worse.
Instability, poor planning, and continual outsourcing resulted in employees arriving at work to find their jobs were transferred to India overnight.
Countless incompatible computer systems are loaded with bugs and data discrepancies, due to UHG buying up every small competitor to become a near-monopoly.
Bottom-feeding to hire the cheapest possible employees, and then promoting from within, has produced the expected (poor) quality of middle management.
Paying over $50,000,000 to "key" executives while scrimping on employee compensation has resulted in a situation where a bumbling "Beaker" can report directly to a COO.
Turnover was unexpectedly high, due to new employees leaving as soon as possible.

Advice to Management

Cheapest is not always best. Bottom-feeding to hire the cheapest employees who are then promoted into management can explain much of the reason middle management is so stunningly deficient. In fact, one wonders if middle managers even know how to spell "MBA". In the current economy, plenty of competent, educated, and seasoned managers are available. Swap out your failed middle managers for professional managers with *successful* experience.

Other Employee Reviews for UnitedHealth Group

  1. Helpful (4)

    "Started as a great company until UHG takeover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nurse Letter Coordinator in Newtown Square, PA
    Former Employee - Nurse Letter Coordinator in Newtown Square, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UnitedHealth Group full-time (More than 3 years)

    Pros

    work from home and decent salary. Understanding supervisors to some extent.

    Cons

    Everything that made EHR great was systematically taken away with UHG buyout. Hours more strict than working in an actual office. No raises. Employees used to matter, now strictly corporate.

    Advice to Management

    Listen to your employees. Many of us worked well beyond our scheduled hours for no pay to ensure strict quantity requirement were met.


  2. Helpful (1)

    "My experience with United Healthcare showed me my compassion for others in a day to day environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at UnitedHealth Group full-time (More than 8 years)

    Pros

    Stay busy in a ever changing environment.

    Cons

    Back to back phone calls.

    Advice to Management

    Show compassion to the people you're managing.

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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