UnitedHealth Group - A solid company where you working alongside very smart and dedicated people. | Glassdoor
There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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Helpful (1)

"A solid company where you working alongside very smart and dedicated people."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Associate Director in San Francisco, CA
Former Employee - Associate Director in San Francisco, CA
Recommends
Approves of CEO

Pros

* Great talent, you learn from interacting with very capable people
* At the forefront of telecommuting opportunities, flexible work schedules and the like
* Great communication system keeping employees throughout this $90B company closely connected
* Excellent PTO allowance (23 days + 8 legal holidays)
* Decent pay and solid medical benefits (including a generous discount if you pass a yearly biometrics test and get wellness counseling for those you don't pass)

Cons

* Poor on-boarding process, very little training (sink or swim approach)
* Some managers (being brought up in the sink or swim environment) do not develop their people well
* Expectations are high but many times resources are severly limited and the right tools may be available, but either your boss doesn't know about them or no one knows how to use them.

Advice to Management

* Many people have left either due to lack of development or poor internal recruting, career path
* Develop a better on-boarding process, specifically in getting to know the company and its many segments, business lines, etc. Some people have worked at UHG for years and have no idea what sister segment A does or what a specific product/service really is.

Other Employee Reviews for UnitedHealth Group

  1. Helpful (2)

    "do not take any of your reviews to heart"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Green Bay, WI
    Former Employee - Customer Service in Green Bay, WI
    Doesn't Recommend
    No opinion of CEO

    Pros

    very good insurance, reasonable rates
    have some down time a few minutes every couple of hours on certain days which is better than other call centers where the calls are steady, during that time you can do what you want with it

    Cons

    the company is never satisfied with your work, once you meet the goal you are put on the next goal to better it. It is never ending trying to acheive things that are not in your control. Very hard to meet their quotas, unrealistic expectations. Have a monthly meeting and always being told what needs improving. It is a job that you will never be good always making new quotas for you to obtain. Very stressful. Most of the supervisors are extremely unprofessional.


  2. Helpful (1)

    "Fast Paced ever changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in Maryland Heights, MO
    Current Employee - Business Manager in Maryland Heights, MO
    Recommends
    Approves of CEO

    Pros

    The ability to manage work and life

    Cons

    benefits not as great as you would think for a healthcare company

    Advice to Management

    communicate honestly on ones performance...dont beat around the bush

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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