UnitedHealth Group - Large company, room to grow | Glassdoor
There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

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"Large company, room to grow"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Clinical Operations in Tampa, FL
Current Employee - Clinical Operations in Tampa, FL
Recommends
Approves of CEO

Pros

One of the largest health insurance companies. Room for growth, benefits are average, compensation can be better, management styles differ' some good others ok.

Cons

Benefits and salaries and job grades

Advice to Management

Listen more to your employees

Other Employee Reviews for UnitedHealth Group

  1. Helpful (13)

    "It's not who you are, it's who you know"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Minneapolis, MN
    Current Employee - Analyst in Minneapolis, MN
    Disapproves of CEO

    Pros

    UHG has a very large presence in Minnesota, specifically the western suburbs of Minneapolis. Their size allows for many *potential* openings (more on this later), and can look on a resume. While the health/dental insurance is flat out poor, the company is generous with PTO. UHG is also very progressive with telecommuting arrangements (whereas most companies are still in the dark ages with this, and see working from as too revolutionary).

    Cons

    As the headline states, it's not who you are it's who you know. While it's true that this can be said of many companies and organizations, it is especially true at UHG. Being friends with the hiring manager will fast track you to a new position far quicker than actually being the most qualified applicant. In other words, people with mediocre experience and skills (but may have had a few happy hours with the hiring managers) are promoted, NOT the most qualified applicant. This is very frustrating.

    Even in the darkest economy, this company has thousands of job openings in the TC metro area alone. This speaks volumes about the company's ability to retain talent. External candidates are almost always perceived as being more hopeful and "exotic" than internal candidates, who are typically seen as "plain". As long as the hiring department can afford it, external candidates are paid whatever they ask for regardless of their current salary. But once you're in the door, you have no leverage with negotiating future salaries, and your new salary is based entirely on your current salary regardless of what others are making in the same position. The company would rather have people leave to make a competitive salary somewhere else than just pay their employees what they'll end up paying an external candidate anyway (i.e. someone with little/no direct knowledge of the position, may or may not work out, may or may not bail after a month due to a better offer, etc.).

    Long story short, make very sure that the salary you settle on is truly what you're after because it will not go up even after years in the same position. And if you get promoted to a higher level position, the increase will be noticeably less than what you would receive from a different company. Unless you regularly go out with your boss and buy them drinks, or flat out kiss their @$$.

    Advice to Management

    There really needs to be much closer oversight on the hiring process. Managers are given way too much personal leeway with who they're hiring and promoting, and it's almost always based on who they're buds with. The most qualified applicants are NOT being offered positions.

    As to salaries, you can't spend all year inundating employees' inboxes with how well the company is doing, but then lean on "it's not the budget" when annual raises come around. Especially when the top executive's multi-million dollar salaries are public knowledge. Also, our health insurance costs are downright embarrassing for one of the largest, wealthiest health insurers in the country.

    Keep being progressive about telecommuting. Few companies are as progressive about this as UHG. PTO is also generous.


  2. Helpful (3)

    "Chaotic environment with weak middle management"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Costa Mesa, CA
    Former Employee - Business Analyst in Costa Mesa, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    3 week PTO when pay grade 25+
    Bi-weekly telecommute option
    Flexible work schedule when non-peak season

    Cons

    Very vague direction from middle mgmt
    Mgmt preaches "don't work here if you don't like it" attitude
    Mgmt uses excuses such as "self-motivation" "limit is self-imposed" "personality flaw" to dump unreasonable amount of work to employees
    Middle mgmt does not even know how to use MS Office applications
    Supervisor over promises customers before consulting with team and blames team member for not delivering
    Supervisor over-allocate team resources for repetitive tasks and criticize on delays on other deliverables
    Supervisor preaches "delegation" so they dont have to do the actual work and not stay engaged with subject matter, but when escalation is required, supervisors are clueless about what to do

    Advice to Management

    Stop blaming individual employees and use fancy terms like "self-motivation" as excuses to dump unreasonable amount of work on employees
    Practice what you preach - "perception" goes both ways
    Don't act so surprised when seeing a low score on annual Vital Signs results
    Stop bragging about being physically bigger than other companies and compare on quality of employees and turn-over ratio
    Stop preaching or even holding the attitude of "If you don't like it here, don't work here", there's a reason why your company is NOT one of the top companies people want to work for.

There are newer employer reviews for UnitedHealth Group
There are newer employer reviews for UnitedHealth Group

See Most Recent

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