Universal American - serious lack of technology and organization | Glassdoor
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There are newer employer reviews for Universal American

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Helpful (1)

"serious lack of technology and organization"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Analyst in Houston, TX
Former Employee - Analyst in Houston, TX
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Universal American full-time (More than 3 years)

Pros

great people who deserve better treatment-job security-some good managers who treat their employees well by respecting their opinion as well as small gestures of lunches showing their appreciation as well as flex time as long as you do your job

Cons

good people are not recognized-most people in Sr. Management got there by throwing many people under the bus-they do not pay according to the market unless you are a member of senior management

Advice to Management

really learn to see people as people-help them grow instead of just caring about yourself

Other Employee Reviews for Universal American

  1. Helpful (1)

    "Great people"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Universal American full-time (More than 3 years)

    Pros

    Great group of people here. Real teamwork.

    Cons

    Always rumors of layoffs. Spotty management. Some great, some awful.


  2. Helpful (2)

    "Universal American"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Universal American full-time (More than 3 years)

    Pros

    Excellent implementation of Accountable Care Organizations. Robust support from Corporate office to field staff. Provides excellent training on all aspects of the Accountable Care Organization from start up to compliance. Provides excellent on line tools and record keeping. Corporate staff is very involved with the daily operations of individual Accountable Care Organizations.

    Cons

    Very poor implementation of Managed Care business. Cannot credential providers in a timely manner. Poor record keeping. Cannot pay initially filed claims corrected. Corporate staff is does not support field staff in daily operations. Corporate staff does not consider process improvements from field staff.

    Advice to Management

    A total overall of the way the Managed Care business is conducted is needed. More support to the field staff and process improvement in contracting, credentialing and claims processing is needed.

There are newer employer reviews for Universal American
There are newer employer reviews for Universal American

See Most Recent

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