Universal Health Services - Focus on profit margins over quality | Glassdoor
There are newer employer reviews for Universal Health Services
There are newer employer reviews for Universal Health Services

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Helpful (1)

"Focus on profit margins over quality"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Universal Health Services full-time

Pros

Competitive salary. The number of health care professionals (vs finance professionals) at the corporate office is growing, which is an attempt to redirect the focus of the company on the importance of population health management rather than solely hospital operations management.

Cons

The company is short-sighted on profits and willing to compromise care to achieve the needs of Wall Street. Corporate management has deferred to the expertise of physicians practicing within the hospitals, rather than an interdisciplinary approach to patient care, which is leading to significant profit wasting, conflict with the supporting staff and low employee morale. Values are merely listed on the employee brochure, but are not woven into the culture or expectations of employees. The HR focus is disproportionately in favor of recruitment rather than retention and employee development. Turnover amongst the C-suite executives at the hospitals as well as at the corporate office create much disruption to the success of the company.

Advice to Management

Support quality care initiatives focused on improving health outcomes and the money will follow - we no longer live in 1975, and the business model should evolve accordingly.

Other Employee Reviews for Universal Health Services

  1. Helpful (2)

    "Used and Abused"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Counselor in Nashville, TN
    Former Employee - Lead Counselor in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Universal Health Services full-time (More than a year)

    Pros

    There is lots of potential for overtime. Raises are predictable and consistent (for the most part), if low, however expect those who are being hired in to make more than you, even if you have been with the company for years.

    Cons

    The environment is toxic. You will suffer physical and mental abuse. Taking time off is nearly impossible if you are good at your job. If you excel you will be promised promotion and never given a raise until you finally quit. They remain understaffed on some of the most challenging shifts due to their insanely high turnaround. This results in situations that result in no one getting a break for 16 hour shifts. They are neither respectful nor appreciative of their employee's and the CEO and upper management are verbally abusive and use the individuals who work the hardest for them. The turnaround is caused by both this and constant firings when inevitable situations arise with residents due to tired staff and short staffed units. There is no job security here even though they cannot manage to keep people. I worked here for a year out of my two years here waiting on the promise of an interview and saw several others (particularly men) with less experience and more overall complaints promoted within weeks- while I was still holding a supervisory position. They acknowledge the fact that the environment is unbearable by attempting to make you sign a 'no lawsuit' agreement.

    Advice to Management

    Consider showing more appreciation for your employees. Show respect for those under you. Do not cut the allowable amount of floor staff for the sake of profit. Focus on safety and not profit.


  2. Helpful (1)

    "very family friendly. good people to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outpatient Hospital Medical Coder in Corona, CA
    Current Employee - Outpatient Hospital Medical Coder in Corona, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Universal Health Services full-time (More than 10 years)

    Pros

    very family friendly, good management to work for

    Cons

    my experience in medical records has been good. I still work there and still refer people

    Advice to Management

    none

There are newer employer reviews for Universal Health Services
There are newer employer reviews for Universal Health Services

See Most Recent

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