Universal Studios - Former Guest Relations Specialist | Glassdoor
There are newer employer reviews for Universal Studios
There are newer employer reviews for Universal Studios

See Most Recent

"Former Guest Relations Specialist"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Guest Relations Specialist in Universal City, CA
Current Employee - Guest Relations Specialist in Universal City, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at Universal Studios part-time (More than a year)

Pros

Fun, fun, and more, very easy going and very fun to be around.

Cons

Can be stressful, internal politics and drama.

Advice to Management

Focus on abating internal politics and make work fun.

Other Employee Reviews for Universal Studios

  1. Helpful (1)

    "Show Control"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Show Control in Universal City, CA
    Former Employee - Show Control in Universal City, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Universal Studios part-time (Less than a year)

    Pros

    Great co-workers, fun to get to know people

    Cons

    Disorganized. They kept changing the schedule.

    Advice to Management

    Make sure everyone is on the same page


  2. Helpful (1)

    "Halloween Horror Nights ScareActor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Halloween Horror Nights Scareactor in Universal City, CA
    Former Contractor - Halloween Horror Nights Scareactor in Universal City, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Universal Studios as a contractor (Less than a year)

    Pros

    The experience, overall, was amazing. You get to be creative, use your improvisational skills, and have quite a bit of freedom. Also, the bonds you make with your fellow scareactors, especially if you're lucky enough to work in a maze, will last a lifetime. The work is hard and the guests can be brutal, but in the end you'll feel really proud to have survived it; the adrenaline rush at the end of each night is a great experience. They also provide you with snacks throughout the night, although if you want an actual meal you'll have to buy/bring it yourself.

    Cons

    It's technically "the nightshift", but you could end up working from 3pm to 3am the next morning, which can really mess with your head and your health. Physically, it's grueling. The mazes don't have air conditioning or much airflow, and the costumes are usually full-body including prosthetics or full rubber masks, so YOU WILL BE HOT. Constantly repeating the same motions takes its toll as well; I managed to really mess up my hands because I was banging on this trashcan with a metal pipe all night and I managed to punch my hands/fingers on the metal instead of the pipe. Odds are, whatever you're doing, you'll manage to hurt yourself doing it at least once.

    Advice to Management

    1) Performance bonuses would be nice. 2) Having security be more hands-on with the guests who get violent, especially the male guests who try to molest the female actors.


There are newer employer reviews for Universal Studios
There are newer employer reviews for Universal Studios

See Most Recent

Work at Universal Studios? Share Your Experiences

Universal Studios
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or