Universal Technical Institute - Purpose-driven culture, but losing focus. | Glassdoor
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There are newer employer reviews for Universal Technical Institute

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Helpful (1)

"Purpose-driven culture, but losing focus."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Universal Technical Institute full-time (More than 5 years)

Pros

Very collaborative culture. Many employees have found career development and advancement. People believe in the mission of the company.

Cons

Lots of nepotism and small thinking. Very political and allergic to change and innovation.

Advice to Management

Look for and be open to sustainable long-term strategies that revamp your old-fashioned business model. The world has changed but the company is trying to go back to the "good old days."

Other Employee Reviews for Universal Technical Institute

  1. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Universal Technical Institute full-time (More than a year)

    Pros

    They definitely care about their employees. I received excellent compensation and felt that my skills were appreciated. There were also lots of opportunities to take on interesting projects.

    Cons

    Like most corporate environments, there were often conflicting priorities which were frustrating to deal with. Often it felt as though we were left to muddle through without a clear direction.


  2. "Admissions went from a free environment to attempting to enslave employees"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Universal Technical Institute full-time

    Pros

    Helping students
    Pay before govt regulation was decent

    Cons

    Slavery hours 50 + many weekends.
    Salaried salespeople
    An environment of freedom with the student disappeared and was replaced with reading scripts
    Working in a call center (see above)
    Micro-managing that is filtered down from the higher ups, who have no idea how to effectively do your job
    No collaboration on campus between departments, i. e. working with complete idiots in financial aid
    No separation between pure selling and paperwork
    No employee perks
    Unprofessional attitudes/philosophies

    Advice to Management

    Have all management read 'From Good to Great' and reorganize the organization.
    Pay your supporting departments as well as Admissions so that they 'care' just as much about starting students as you do. $$$
    Adopt one selling philosophy and invest in your Admissions staff nationwide
    Stop expanding programs/locations and maximize the best asset you have, your employees.


There are newer employer reviews for Universal Technical Institute
There are newer employer reviews for Universal Technical Institute

See Most Recent

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