University of North Texas - IT Helpdesk at UNT | Glassdoor
There are newer employer reviews for University of North Texas
There are newer employer reviews for University of North Texas

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"IT Helpdesk at UNT"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Desktop Support Technician in Denton, TX
Former Employee - Desktop Support Technician in Denton, TX
Recommends
Neutral Outlook
Approves of CEO

I worked at University of North Texas part-time (More than 3 years)

Pros

+ Well maintained wiki.
+ Very hands on.
+ Student workers very intelligent, motivated.
+ Student workers are innovative.
+ Many opportunities for growth, both soft skills and technical.
+ IT support staff are intelligent and know their stuff.
+ Managers are laid back and helpful.
+ University culture is laid back and doesn't try to rush you as much as other business cultures.
+ College of Arts & Sciences has a virtualized server infrastructure that is flexible and meets staff needs.
+ Culture is not so bureaucratic that you can't try out new things and be outcome oriented.

Cons

- Working part time as a student and also being a full time student is very demanding.
- You risk falling behind in school and failing classes while getting good work experience.
~ You must have an excellent way to collect and process everything you do: work, school, personal.

Advice to Management

Advise student workers to switch to a IT related classes, as the training will be a better fit for their work experience and will prevent them from having conflicting goals.

Other Employee Reviews for University of North Texas

  1. "Flexible scheduling, friendly coworkers, but poor department management leaves employees frustrated."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Technician in Denton, TX
    Current Employee - Student Technician in Denton, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at University of North Texas part-time (More than a year)

    Pros

    The work schedules tend to be very flexible for students, making it possible to balance work and classes. Great job skills and troubleshooting abilities learned that are useful, as well as ability to work alone or in groups.

    Cons

    Poor department management leaves a lot to be desired. The coordinator rarely offers much assistance to stumped technicians and the manager tends to create distractions to avoid his actual duties, setting a poor example for employees.

    Advice to Management

    Clean up and organize the upper ranks. It isn't fair to the students when they begin having to clean up the mess management creates by not performing their duties.


  2. "Very friendly people to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teacher Assistant in Denton, TX
    Current Employee - Teacher Assistant in Denton, TX
    Recommends
    Positive Outlook

    I have been working at University of North Texas part-time (Less than a year)

    Pros

    Good education you ca get in there

    Cons

    Busy all the time, no time to play

There are newer employer reviews for University of North Texas
There are newer employer reviews for University of North Texas

See Most Recent

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