University of Phoenix - This is a dream job | Glassdoor
There are newer employer reviews for University of Phoenix
There are newer employer reviews for University of Phoenix

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"This is a dream job"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Phoenix, AZ
Current Employee - Anonymous Employee in Phoenix, AZ
Recommends
Approves of CEO

Pros

The work environment is low stress and professional. The people I work with are well trained, and add much to the job experience.

Cons

The hours can be late depending on the shift. Also, working with customer service can be a draining task, and can present frustration

Advice to Management

I am very proud of the company I work for. The experience here has been the best of any place I've worked.

Other Employee Reviews for University of Phoenix

  1. Helpful (1)

    "Uninformed"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Instructor in Phoenix, AZ
    Current Employee - Online Instructor in Phoenix, AZ
    Disapproves of CEO

    Pros

    Great training program and for me quite a few classes to teach. A great deal of autonomy for instructors.

    Cons

    No direct supervision, contract management is one sided, low pay, unannounced changes to contract and course requirements. If you have a common last name then you may get dropped from the university e-mail list.

    Advice to Management

    Contract employees are full time employees and should be accorded the same respect as any other employee.


  2. "This position is about one thing only, how many people can you sign up."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Counselor in Phoenix, AZ
    Former Employee - Admissions Counselor in Phoenix, AZ
    Approves of CEO

    Pros

    Free education until Graduate program, then significant savings. If yor goal is to obtain an education while you work at UOP it is a great choice. The benefit package is excellent and reasonably priced as well. The company takes good care of employees from a benefits standpoint.

    Cons

    The mid-level managers are very inexperienced and offer no significant coachng abilities or assistance with career growth. The managers focus on the number of students more than the quality of the students being admitted to the program. The position is more comparable to a sales call center than an advisory role.

    Advice to Management

    Spend time developing and training the low and mid level managers competencies. Communications and transparency are lacking in day to day operations. Promotions into management positions should not be based on a person's performance related to the number of students enrolled. Persons possessing leadership qualities, emotional intelligence, and business development knowledge would be much better management candidates.


There are newer employer reviews for University of Phoenix
There are newer employer reviews for University of Phoenix

See Most Recent

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