University of Phoenix - A lot of work for little pay | Glassdoor
There are newer employer reviews for University of Phoenix
There are newer employer reviews for University of Phoenix

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"A lot of work for little pay"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Adjunct Online Instructor in Sacramento, CA
Current Contractor - Adjunct Online Instructor in Sacramento, CA
Recommends
Neutral Outlook
Approves of CEO

I have been working at University of Phoenix as a contractor (More than 3 years)

Pros

If online, you can practically work in your undies

Cons

Pay sucks for those of us with advanced degrees

Other Employee Reviews for University of Phoenix

  1. "Very stressful, a glorified telemarketing operation that does not value their students."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online Academic Advisor in Phoenix, AZ
    Former Employee - Online Academic Advisor in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at University of Phoenix full-time (More than 3 years)

    Pros

    Pros are friendly colleagues (not management), free college tuition, reasonable pay, and good health insurance.

    Cons

    Very stressful environment. Management makes constant changes and does not care about the rapport with students that you have built up. Often the changes have a negative effect on the student experience- like changing degree requirements in the middle of a student's program and necessitating an appeal to have this corrected (lots of extra work). You are "judged" based on your call lengths, computer generated tasks completed, and ineffective call campaigns. The running joke is "What does management do?" They are not present in assisting their teams solve their problems and show little regard for solving issues that affect both employees' and students' experience.

    Advice to Management

    You are completely out of touch with your employees and the values you teach in your university classes. I left your company and changed schools for my degree as I am disgusted with how this company functions. Management does not belong in an office pushing papers but on the floor and on the job encouraging, training, and improving the work environment.


  2. "Enrollment Advisor"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at University of Phoenix full-time (More than 5 years)

    Pros

    Great Benefits, nice people, work team environment

    Cons

    Constant change, regular layoffs, lack of communication from upper management

There are newer employer reviews for University of Phoenix
There are newer employer reviews for University of Phoenix

See Most Recent

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