Uno Restaurants - Seriously lacking Team Players | Glassdoor
There are newer employer reviews for Uno Restaurants
There are newer employer reviews for Uno Restaurants

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"Seriously lacking Team Players"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Food and Beverage Server/Bartender in Hagerstown, MD
Former Employee - Food and Beverage Server/Bartender in Hagerstown, MD
Recommends
Approves of CEO

I worked at Uno Restaurants full-time (More than a year)

Pros

Uno's corporate has some really good ideas in terms of up and coming menu changes(gluten free menu in particular). They also do very well at testing employees to keep them educated about the products they are selling and about service standards in general. I did have some great Managers that would step up and help where they could even to the point of cooking doing expo. themselves.

Cons

One things got busy it was every man for himself(most of the time), it was unheard of to look out for each other, attitude from kitchen staff was a regular occurance(even when it was their mistake that need fixing). Cut employees too soon with little help aiding the servers left on the floor(salad and dessert person cut too soon and servers had to prepare this station themselves while trying to serve as well-usually with no prep done). Not much enforcement or checking people out, to ensure they had done prep. and stocking for the next person in the kitchen, or servers still working between lunch and dinner rushes. Also had problems with getting discounts put on checks for customers with coupons, military discounts etc. Literally had to chase the one manager on duty around on a regular basis and continue;ly remind them what had to be done for what table. Little trust to the regular employees for discount power(really we had to attach the coupon anyhow?)

Advice to Management

I would advise having Server supervisors that could clue you into what is going on in the restaurant when you are not in that area, also to help with quality control and check adjustments. Raise your standard of food quality and time management which I believe will take you far with the customer base and raising standards in the kitchen as well. Too often food would go out burn, dry and unappealing.

Other Employee Reviews for Uno Restaurants

  1. "This is the best restaurant to work for ever!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dishwasher/Maintenance Att in Bay City, MI
    Current Employee - Dishwasher/Maintenance Att in Bay City, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Uno Restaurants full-time (Less than a year)

    Pros

    Super busy, great people to work with, and aewesome management

    Cons

    Super busy, long hours, and lots of dishes.

    Advice to Management

    management is doin an awesome job... keep it up everyone


  2. Helpful (1)

    "Sometimes great, a lot of times miserable."

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Las Cruces, NM
    Former Employee - Anonymous Employee in Las Cruces, NM
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Uno Restaurants part-time (Less than a year)

    Pros

    Great food, and lunch specials, dedicated regulars.

    Cons

    2 bosses that enjoy screaming at their employees and threatening to fire them on ridiculous grounds on a regular basis. They also like to make up rules just to test your ability to concede that they are right even though the rest of the employees know it's not true.

    Advice to Management

    Treat your employees fairly. Don't choose favorites and have arbitrary reasons to pick on others, it's just bad business. Also, screaming and cussing at them doesn't reflect well on you either.

There are newer employer reviews for Uno Restaurants
There are newer employer reviews for Uno Restaurants

See Most Recent

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