The Good, The Bad, and The LOTS of Ugly - Head of Content Strategy Upfeat Employee Review

2.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment, fully remote options available, opportunity for you to be employed here with no prior education or work experience and work your way up, comparable market wages and benefits, the bottom level and mid level employees are great, passionate, endearing, and genuinely want to be successful.

Cons

All of the problems with this company start with the C-Level employees and gush down onto all of the employees who aren't given protection through favouritism. I say this truthfully, as someone who was once protected by favouritism, and then eventually lost it, having the rose coloured glasses ripped away from my face so fast, I almost lost my eyes. Don't play favourite, period. The amount of work thrust onto lower level employees is not manageable. This company does not believe in the well known and successful practice of spending money to make money. Instead they prefer to terminate employment, even though they have a policy in place to "transfer before terminate", and turn a blind eye to the severe lack of resources, forcing everyone to work OT just to stay afloat (for senior management positions this is unpaid), and then getting belligerent when teams ask for more resources, stating it's unnecessary and pointing fingers back saying we just aren't working hard enough. Stop focusing so much on your CAC and Budgets and pay more attention to the employees that are putting in the work and making you money. Additional to the never ending and unmanageable workload, they love to hand out performance improvement plans like it's going out of style. Now I'm not against employee growth and development, but when you had someone a laundry list of "issues", when they ask for support or evidence, and are met with "we don't need to give you anything" it kind of makes you wonder, are they doing this to fuel their own egos? Or maybe they just don't want you around anymore. Supporting your employees when they ask for resources is not an opportunity for you to accuse them of not working hard enough, stop turning a blind eye, run the numbers, listen to your workforce. To sum it up, if you like working extra time, doing the work of two people, often unpaid, and ALWAYS unrecognized, while never being sure if today is your last day, and watching a select few favourites around you consistently be praised and rewarded (whether is earned or not), you should work here. But if you don't like being constantly and unecessarily stressed, over worked, and never rewarded for your efforts on the job, I would take out a restraining order against Upfeat, and stay as far away from this company as possible.

avatar
Upfeat Response
3y
Hello, There are phases in a company's development where the company evolves and requires change. In your case we required change in a department that was not aligning with your skillset. We believe a company should give chances to people to grow and learn, but in this case we did not find a fit. In your position, you were tasked with finding solutions to processes that were not scaling as the company grew, and that started to effect the people on your team. Being part of senior management means you should care and work towards the well being of the people on your team, finding business solutions and growing skillset, there are comments from glassdoor that speak to the type of experience people were having under your watch. You were a highly paid, highly bonused employee who was letting your team make up for the lack of planning and decision making, as well as ignoring their feedback to you. As a company we want to do better and have been making improvements. There are a lot of factually incorrect statements in your review, and I can see that you came away with a negative feeling after working at Upfeat. I wish that when things do not work out between a company and an employee, that the relationship or culture does not fit that people still part on good terms, I hope at some point reflecting on this you will find you did get benefit from working at Upfeat and learned and grew a lot, even if it was time to part ways in the end.

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1.0
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Cons

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