VCA - Great company and great culture | Glassdoor
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There are newer employer reviews for VCA

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Helpful (1)

"Great company and great culture"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Receptionist in New York, NY
Former Employee - Receptionist in New York, NY
Recommends
Positive Outlook
Approves of CEO

I worked at VCA full-time (More than 5 years)

Pros

Room for growth. Great pet beneifts

Cons

Vacation/PTO/sick benefits could be better

Other Employee Reviews for VCA

  1. Helpful (3)

    "LVT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LVT in Fairfax, VA
    Current Employee - LVT in Fairfax, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at VCA full-time (More than 3 years)

    Pros

    Good discounts on services, wonderful people to work with, good medicine and doctors, good pay rates for licensed personnel

    Cons

    Expensive health insurance, grossly understaffed ICU department--usually only 2-3 technicians and/or assistants on staff at all times with 12+ in-hospital patients plus incomings, management plays favorites, when you go to management to try to rectify problems with people not doing their jobs to the fullest, the responsibility pretty much just becomes yours to do that person's job plus your own, horrible review process (I have worked there 3 years and have had one review--which went terribly, due to the people making it having personal issues instead of concrete issues--and a promise of another that has never come), lack of pay raises for good employees (I work with a girl who has 10 years of experience in the field and is the lowest paid employee at the practice, including reception, but has only received a miniscule raise in the last 2 years), lack of proper job placement (everybody new gets put in ICU, even though that is the most difficult place to work--we have lost probably about 5 good employees that could've done a great job in a different department but couldn't handle the understaffed nature of ICU and everyone's grouchy attitude about it), paying higher-paid employees to come in to fill in on the weekends in ICU when they are understaffed (which is always, so this happens pretty much every weekend) because they are usually the better employees and are "easier" to have come in, not disciplining employees who have obvious problems (we have a girl who works at our practice who has missed 50% of her shifts this past year and nothing ever gets done about it; they just keep calling in the same people to fill in for her shifts and get overtime), not appreciating the good employees--some of whom are considering moving on to another practice

    Advice to Management

    Appreciate your good employees. Properly discipline people who are blatantly unprofessional and who aren't holding up their end of the worker-employer deal. Do more things to raise morale for your employees (for starters-give everybody their Memorial Day and Labor Day back as a paid holiday--everybody has complained about this). Pay attention to people's strengths and use that to benefit the company as a whole by placing them in the right setting to be successful. Stop wasting money that could potentially be used for raises for good employees on filling in positions in understaffed departments because nobody prepared for what deductive reasoning could've told you would be a day where you would need more people.


  2. Helpful (3)

    "Work at a vca only to gain some experience and then get out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Technician
    Current Employee - Certified Technician
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at VCA full-time (More than 3 years)

    Pros

    good pet discounts, great coworkers, most doctors are wonderful and great to work with, flexible schedule, some sweet pets among the spoiled and poorly behaved ones...

    Cons

    poor pay, HORRIBLE health insurance with an unaffordable deductible, insulting pay raises (if any at all), no reviews, lack of recognition, lack of encouragement for technicians, constant feeling of guilt if you ever want to take a vacation. Management never acknowledges any contributions from the team and takes all the credit. Supervisors are put into those positions but then left with their hands tied in many situations but then questioned as to why certain things aren't done because it's "in their job description". Clueless regional team that honestly seems to know nothing about veterinary medicine, inept regional medical director that is unprofessional and unhelpful. Corporate puts money in areas that is wasteful, i.e. branding heart worm and flea and tick products to actually try and compete with internet pharmacies. Our hospital had broken equipment, faucets, kennel doors, cabinets, clogging drains, sharp metal pieces in cages, floors coming up, and nothing was ever fixed. Under-qualified and under-educated staff members were pushed into technician roles and forced into learning tech skills, often to the detriment of patients....it was cheaper to pay these people $11 an hour instead of paying a qualified technician. Technicians forced to do many tasks that are illegal in other states. If you were a qualified technician, VCA would prefer to mold you into a manager and had no interest in you furthering or enhancing your technician skills because they feel that technicians are a dime-a-dozen and are paid as such.

    Advice to Management

    I used to have a positive feeling about VCA and thought I would be with them for a long time...and then recently I realized that they are greedy and do not care about their hard working employees. Offer better benefits to lure good talent, acknowledge hard workers, get rid of bad apples, and encourage professional development.

There are newer employer reviews for VCA
There are newer employer reviews for VCA

See Most Recent

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