Vail Resorts - Epic Fail | Glassdoor
There are newer employer reviews for Vail Resorts
There are newer employer reviews for Vail Resorts

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Helpful (1)

"Epic Fail"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Ski Patrol in Beaver Creek, CO
Current Employee - Ski Patrol in Beaver Creek, CO
Doesn't Recommend
Disapproves of CEO

I have been working at Vail Resorts full-time (More than 3 years)

Pros

Wonderful co-workers. Great ski mountains- good place to get started.

Cons

Disconnect between Broomfield (corp hq's) and the real people who make the resorts work. It is all about the profit margin, nothing else. There are better places to work and live. Benefits are minimal, apathy is everywhere. Mid management is young and inexperienced.

Advice to Management

This company needs a new CEO who is truly into creating the "experience of a lifetime". It will never happen under CEO Katz- a Wall Streeter who only gets excited about carressing the books to amake him look good.
Terrible turnover in all depts. Lousy pay. Too many people on the hill- it is DANGEROUS skiiing in Vail.

Other Employee Reviews for Vail Resorts

  1. Helpful (4)

    "Huge disconnect between Upper Management and Customer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mid-Level Manager in Vail, CO
    Former Employee - Mid-Level Manager in Vail, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Vail Resorts full-time (More than 8 years)

    Pros

    It hugely depends why you are working for the company. If you are an individual just using the company for a ski pass and have no interest in a career, then you get what you want. Also after you have worked for the company it does stand out on a resume, a great talking point with future employers. Excellent insurance plan for full time employees.

    Cons

    No personality at all as a whole trickled down from upper management. As mentioned below, huge disconnect in the layers between upper management to corporate employees and then to hospitality employees on site in mountain resorts. I have worked for other corporations and this company does stand out as particularly callous and not interested in employee satisfaction. The company has the potential to be much more profitable than they currently are. Without rehashing, everything mentioned below is definitely true. You have to understand that this company is being run exactly to design. The company in reality is much smaller than it seems. Most employees are line level making $10/hr. They effectively discourage employees above line level from staying longer than 2 years. They are a machine. They own a product that sells itself and they manage it exactly like you would imagine a bunch of bankers and accountants would. They bring you in with the feeling that you are working for a unique company but once you are there they work you heavy without the payoff. The CEO of the company is a Wall Street 1%'er. He knows how to manipulate the stock price through "influence" of the instutional investors, I've seen them all getting out of their private shuttles for their "week" prior to the 3rd qtr filings. There is no way the share price should be up at $70 share, the revenue and debt do not support this. There is no light or reward at the end of the tunnel for your hard work. Your salary will never go up. There really are very few opportunities to move beyond your $30k starting salary and almost none above the $50k line. These will be filled by outside hires.

    Advice to Management

    Your business model is unstainable for the long-term and will not support the current share price forever. This might sound odd to you but there is too much concern for the squeezing every last penny from the expenses at the cost of alienating the customer. You are slowly eroding your customer loyalty. They can sense the unhappiness and the lack of concern for the customer from the employees. It will only get you so far. You got through the recession with lucky timing of lowering your Season Pass prices. There are so many opportunties for innovating your strategies and increasing revenue that are not being explored in your current markets and the lack of innovation is being hidden from investors through constant expansion. I highly, highly recommend that you shift some of your focus and effort from purely expense control to looking at new and innovating changes to your business model to increase revenues. The last thing I will say is that you have a created a culture within the company that completely stifles innovation and new ideas. There is so much pressure and emphasis on YOY expense control that ALL employees, up to and including the VP level, are afraid of doing anything that might cost a penny this year but make 5 the next. PROMOTE AND REWARD INNOVATION.


  2. "Great temporary job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Agent in Breckenridge, CO
    Current Employee - Sales Agent in Breckenridge, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Vail Resorts full-time (More than 8 years)

    Pros

    Ski Pass, ski pass, ski pass, ski pass

    Cons

    You can't afford to take a day off to use your ski pass

    Advice to Management

    Listen to the groundswell from below.

There are newer employer reviews for Vail Resorts
There are newer employer reviews for Vail Resorts

See Most Recent

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