Valor Security Services - It's What You Make of It | Glassdoor
There are newer employer reviews for Valor Security Services
There are newer employer reviews for Valor Security Services

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Helpful (1)

"It's What You Make of It"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Security Officer in Tucson, AZ
Former Employee - Security Officer in Tucson, AZ

I worked at Valor Security Services full-time (More than a year)

Pros

Having 20+ years experience in Security work, Conflict Manager at 8 years old and various other security work their after, I was completely satisfied with my employment at Valor Security Services. Coming off a two year off and on employment stint it was nice to have full time 40 hour work. The job is what you make of it, mainly being customer service oriented; I had no problem with meeting and greeting all the wonderful people who frequented the Tucson Mall. I would highly recommend this company for anyone looking to a future in Law Enforcement as you do get first hand experience working with the Police. Just remember, “Discretion is the better part of Valor.” and VALOR the word itself means “Strength of mind or spirit that enables a person to encounter danger with firmness and personal bravery."

Cons

Favoritism runs ram-pit with the upper managment.

Advice to Management

Open your mind.

Other Employee Reviews for Valor Security Services

  1. Helpful (2)

    "No job is far better than a job with Valor Security Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in West Des Moines, IA
    Current Employee - Security Officer in West Des Moines, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Valor Security Services full-time (More than a year)

    Pros

    Actual work, actual job, actual duties are very easy. Opportunity to meet really good people employed by large stores in the mall for an excellent job move with great companies.

    Cons

    Supervisors, Assistant Director and Director are typically ignorant people. Most of them think this job has something to do with law enforcement or the military and the job has nothing to do with either.

    Advice to Management

    The perspective of the Supervisors, Assistant Director and Director of the job having anything to do with law enforcement or the military makes them think they can issue orders. People, this is no more than a typical business contract and should be run as such. They live in fear of losing their job because they don't know what they are doing. They get no training from Valor Corporate to help them know how to manage the contract, people, processes or functions. They also fear they will be the cause of losing the contract so instead of improving their people they make it their personal mission to "beat" on the employees in every form imaginable. For some reason they seem to think this is the correct management posture to use with their employees and all that does is alienate their people, causing distrust and motivates people to look for a better job.


  2. Helpful (2)

    "Worst security company imaginable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Officer in Saint Joseph, MO
    Current Employee - Security Officer in Saint Joseph, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Valor Security Services full-time (More than a year)

    Pros

    Anyone under RVP are great to deal with. Hours can vary and pay is adequate. Schedule is flexible depending on your on site Director and Supervisors.

    Cons

    This company mainly contracts their officers to work in shopping malls and outlets. They only care about the contracts it holds with other property groups. Usually they end up being contracted by property groups because they are willing to accept full liability for any security related incidence and pay their employees below the corporate threshold. They care very little about their officers well being; for instance, our location does not allow officers to carry any intermediate weapons for personal protection ie. mace, baton, taser. Our property owner also feels that these items and firearms would "influence the public that the property is unsafe and that the officers need these weapons to gain control of unruly individuals." All the company cares about is keeping the contract and decreasing liability for themselves. They'll hang officers out to dry in order to prevent from getting sued, even if the officer did the right thing. They will make SOP's and expect you to abide by them but if the company or property is sued because an officer followed them, then they will just claim that their actions were against SOP's and fire that officer.
    All officers are considered "glorified door greeters," nothing more. If you see a crime take place, you are not sanctioned by the company to act in order to apprehend the suspects. You are expected to stand by and only report activities to police. Training is scarce. They do not want to pay officers in order to have in service training or exercises. When you're hired, your training consists of reading a large book and taking tests over the material, NO hands on training. Defensive tactics will need to be learned prior to employment. Officers are only allowed to use defensive tactics when your life is on the line ie. when allowed to use deadly force. Licensed and commissioned law enforcement person ell be warned, your training and instincts will contradict what this company expects you to do. If you are thinking of working here as a part time gig or as a gap filler between departments, don't. People take you for granted, insult you, test your resolve and most importantly, blame you when something goes wrong. With this company, you will find more struggles than triumphs. Also be aware that the property owner holding this company's contract is king, when they want Valor to do something, Valor will do it. Exercise caution if seeking employment with this company.

    Advice to Management

    Learn to train your officers properly and give them the adequate tools and authority to do their job properly. Issue better quality uniforms, at minimum intermediate weapons and Kevlar vests, and train officers on basic first responder medical training since a majority of all calls officers respond to are medical related. Allow current law enforcement members to operate in a higher capacity than standard security officers.

There are newer employer reviews for Valor Security Services
There are newer employer reviews for Valor Security Services

See Most Recent

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