Vanguard Investments Australia - Looks good on a resume. That's about all. | Glassdoor
There are newer employer reviews for Vanguard Investments Australia
There are newer employer reviews for Vanguard Investments Australia

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Helpful (1)

"Looks good on a resume. That's about all."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Processing Associate in Malvern, PA
Current Employee - Processing Associate in Malvern, PA
Doesn't Recommend

Pros

Status and reputation of the company, looks good on resume.

Cons

Low pay, understaffed (each staff member must do the work of about 2-3 people), files piled up the ceiling with angry customers who have been waiting for their issues to be resolved, but not enough staff (Vanguard is too cheap to hire an adequate number of people), antiquated DOS record keeping system that breaks down and even senior staff cannot resolve issues, unreasonable production demands, unfair method of calculating performance.

Advice to Management

Devise fair methods of calculating performance where complex and problem issues receive more weight than simple transactions like changing a client's address. Get updated computer system and do away with DOS. Provide adequate, hands-on training instead of coma-inducing lecture-based training.

Other Employee Reviews for Vanguard Investments Australia

  1. Helpful (1)

    "Don't waste your time. Underpaid and overworked"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Relationship Associate in Charlotte, NC
    Former Employee - Client Relationship Associate in Charlotte, NC
    Doesn't Recommend

    Pros

    Laid back. You can basically work as little or as much as you want productivity wise. It is a great place to great licensed and get your feet wet as far as finance goes

    Cons

    Salary. you can make much more other places

    Advice to Management

    Pay your employees more. There is a reason they have low costs


  2. "Not for Everyone, but Great for Me"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Fair treatment of employees, reasonable policies, strong commitment to ethics, commitment to development and training, keeping costs low helps save jobs during times of economic disturbance, commitment to diversity, decent benefits, very friendly people (almost too nice!), free graduate degrees, team-oriented environment, complaints are taken seriously, strong customer focus, doing the right thing is always rewarded, I am always proud to say I work at Vanguard

    Cons

    The pay isn't spectacular. If money is your primary motivator, it might not be the place for you. Vanguard is a "pay for performance" company, so there are good raises and bonuses to be had, but you'll have to work your tail off for them. If you're OK with a decent salary, challenging work, opportunities for unlimited lateral transfers, a free MBA/CFP/CFA, and a comfortable, friendly work environment, and you're willing to trade that for the fast-track to promotions and six figures, it's a great place.
    The "nice" culture does let lower performers slide for a while, and that gets annoying. There is a lot of bureaucracy and levels of approval for seemingly trivial things. Dress code is outdated.

    Advice to Management

    Overall, management is doing a great job. Trust your employees and managers more. We know what we're doing, and we work here because we're ethical. If we were greedy crooks, we'd work somewhere else that paid more.

There are newer employer reviews for Vanguard Investments Australia
There are newer employer reviews for Vanguard Investments Australia

See Most Recent

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